Odoo Help

2 Answers
4/13/19, 2:26 AM

Hi Niyas,

Many thanks for your tips and insights regarding the error. I was quite aware that I had to tinker around with the Access Control List / Record Rule. However was not sure what model i should have been looking for. After going through various failed permutations with the access list and record rules it turned up that the problem lay quite somewhere else. I had installed the set of mail addons by https://it-project.info that provide the older folder odoo email folder structure (sent, archives, all mail) as well as the possibilty to reply to emails (mail_reply) which anyways didn't work.

I just gave it a shot and uninstalled the mail_base module that comes as a dependency for the above modules and lo and behold, the problem was solved.

Just in case someone has the same constellation as me, this information may come in handy.

best regards


Niyas Raphy

--Niyas Raphy--
| 6 6 9
Calicut, India
--Niyas Raphy--

Odoo Techno Functionalist

Feel free to connect :  niyasraphyk@gmail.com

LinkedIn: https://www.linkedin.com/in/niyasraphy/

Happy to help :)

Niyas Raphy
4/11/19, 9:57 PM


As you specified in the question, this issue can  be sorted out using the Access Control List or by the Record rules. Right now for the specified model in the error message have no access rights, so we are getting this error message.

Just activate the developer mode and navigate to the Settings -> Technical -> Security -> Access Control List/ Record Rules and filter the rules based on this model and adjust the given rules for the corresponding model by changing the permissions or by keeping some rules to set active=False and see which rule is causing the issue.

If you feel that the issue is coming by default in odoo, without any custom addons or due to the alterations of the rules, try to reproduce the issue in the odoo runbot, if you are able to reproduce the issue with the same set up you have done in the local, report it at: https://github.com/odoo/odoo/issues


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