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Access denied error (partner: read) when customer open portal [Closed]

Hannes Hörting
on 1/30/14, 9:55 AM 3,294 views

The Question has been closed

Ray Carnes
on 02/02/2014 20:57:01


I send the quotation via mail. In the mail is the link for the portal => User set password.

After logged in, he can see his quotation ... but when he open, he get the error: "Zugriff verweigert (Access denied)" Dokumenten Typ: Partner, Vorgang: read

The customer see everthing, but not the company name. The Paymend and other options are working.

Does I have to set the contact of the company special rights?



Steven Segers
On 2/2/14, 3:51 AM

This issue arises because the default access-rule is for the portal is too restrictive: A portal user can only read his own info but not that of is company. You can change it by going to Settings > Security > Record Rules. Click on the rule "res_partner: read access on my partner". You can change the rule to this:

['|',('user_ids', 'in', user.id),('user_ids', 'in', user.partner_id.id)]

Thank you!

Hannes Hörting
on 2/2/14, 4:11 AM

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Asked: 1/30/14, 9:55 AM
Seen: 3294 times
Last updated: 3/16/15, 8:10 AM