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Hi,

In Odoo v8 I was used to be able to setup each followup level by an email template. It looks like in v9 Online that only a simple text field is editable and no more email template are available here.

Additionnaly, there was a menu allowing to compute the followup in the accounting menu, it looks like it has disappears. Is it normal, am I missing something?

Any help would be appreciated.

Regards

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Hello,

Yes it ain't support the template anymore and you need to put manual text to compose the email, this might help you,

https://www.odoo.com/documentation/user/9.0/accounting/receivables/getting_paid/automated_followups.html

Regards,

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You can see payment followup details in below link. This feature available in enterprise version.

\https://www.odoo.com/documentation/user/9.0/accounting/receivables/customer_payments/followup.html

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Hello,

Account followup feature moved to Enterprise version of Odoo 9/10 so it won't be show with community edition.

Regards,

Probuse Consulting Service Pvt Ltd


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Author Best Answer

Hi Ajeet Yadav,

Thanks for this resource. Yet I can't see if email templates still possible in followup levels. Any idea?

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