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[9.0 community] users are unable to see any menus after login

ekoenergo automatizačná technika s.r.o.
on 10/19/15, 11:31 AM 1,484 views

We are running odoo 9 community version, and after a while of using it, it stop works. All menus are not shown after login. Only web page is accessible (without admin functionality). This is the only error from log which might be related. I assume there is some user reference data stored here. Can anyone help me to figure it out? how to get all users work again and how to prevent this issue?

2015-10-19 15:08:34,272 7734 INFO eko-prod openerp.addons.base.ir.ir_attachment: _read_file reading /var/lib/odoo/filestore/eko-prod/97/97879b37e66639d695f6f61c40d7ec9b695d2cc3
Traceback (most recent call last):
File "/usr/lib/python2.7/site-packages/openerp/addons/base/ir/ir_attachment.py", line 151, in _file_read
r = open(full_path,'rb').read().encode('base64')
IOError: [Errno 2] No such file or directory: u'/var/lib/odoo/filestore/eko-prod/97/97879b37e66639d695f6f61c40d7ec9b695d2cc3'

The problem was with not loaded javascript web.assets_common.js. I had found this issue from browser developer console. Once I did a touch on /web/static/lib/es5-shim/es5-shim.min.js to change its modification date and restarted odoo instance it works again.

Jesus Alcober
On 10/22/15, 5:59 PM

I occured to me with one of the users.  When I changed permissions,  it was fixed.

I mean I gave permission to several modules,  saved,  and then I changed  it as originally and saved. Hope it helps. 

On 10/20/15, 10:56 AM

Didi you already check at physical storage location? This problem come from file permission that not accessible from odoo or missing files?

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Asked: 10/19/15, 11:31 AM
Seen: 1484 times
Last updated: 10/26/15, 2:49 AM