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Hello
I found this module: Contact Form but it is only to create an opportunity from a contact. I also looked at the "live" contact us for help module but it doesn't fit my needs. What I need it from our website that user can open a helpdesk issue there and it will open an issue for us in Odoo. Is there such a module in Odoo 8?
Hello,
You can look here https://www.odoo.com/apps/modules/11.0/website_helpdesk_ticket_bundle/
Regards,
Probuse Consulting Service Pvt Ltd
Hi Siobhan,
We have developed a complete Helpdesk solution that rivals other industry standalone offerings.
You can check out a short video here : http://www.odoo.ma/our-modules/helpdesk-odoo/9
Note: We haven't posted an up to date video yet, the latest version has a lot of new improvements and features.
I believe this is the best existing odoo Helpdesk as of yet.
Feel free to contact us there if you need to check out a live demo.
Hello, I guess you'd better use the module "Issue Tracking", parameter the incoming mails with your help-desk mail then share it in your website so the visitors will be able to create issues just by sending e-mails to it.
1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.
