Odoo Help


[8.0] Project task, how can you edit/remove an "internal note" ?

on 11/2/15, 9:56 PM 1,678 views

by default you can't access nor remove an "internal note" once logged in a projects task.

Is there any way to do this (ideally through the Odoo interface)?

I understand the logic behind inaccessibility of a once logged note, but if you have simple errors (somebody logged a note to the wrong task, Typo's or wrong information) it would be nice whether you can correct them (maybe using the admin user)


Emipro Technologies Pvt. Ltd.

--Emipro Technologies Pvt. Ltd.--
| 6 7 8
Rajkot, India
--Emipro Technologies Pvt. Ltd.--

Being an emerging leader in IT market since 2011, Emipro Technologies Pvt. Ltd. has been providing a wide range of business solutions in Odoo & Magento. We are pleased to have a large pool of contented customers with our meticulous work in the domain of ERP & e-Commerce. A ray of relief & satisfaction to  our customers heart by our successful deployment in their organization, purely represents our success in Odoo platform. Hence, we take pride for being an Odoo partner with a vision of expanding our strategic alliances with our customers to offer them high value-added, trustworthy & cost effective solutions.


Since establishment, our business has span across 11 countries of the world. Our customers are companies of all sizes ranging from start-ups to large enterprises, who realize that they need a professional business solutions to generate revenue streams, establish proper communication channels or streamline business operations. Standing with strong determination of customer satisfaction, observing each minute detail of their business processes, providing proper guidance and moving forth to develop product accordingly adds our value and reliability among our customers. 


We are blessed with efficient, passionate & eclectic young developers who have come across almost all kinds of business profiles, working with full dedication, applying creativity & new features in existing modules and completing customer's projects successfully on predefined target. Our in-depth knowledge while giving business solutions in Odoo allows us to offer following services to our customers :


  • Consulting
  • Installation, Configuration & Customization
  • Training & Support
  • Maintenance
  • Upgradation
  • Documentation
  • Crafting community modules
  • Drafting videos on demand
  • Smart Apps development

We will be :) to welcome you @ www.emiprotechnologies.com to solve any kind of your business needs around Odoo. However we are just an inch away from you by email info@emiprotechnologies.com or a tweet to @EmiproTech

Emipro Technologies Pvt. Ltd.
On 11/2/15, 11:48 PM


Internal Notes on "Messaging" area are not able to either delete or edit by default given by Odoo. However "delete" feature can be possible easily but edit feature may take bit more time to customize. But yes, there is another way possible. With that way you can edit/remove internal notes from messaging area.

In order to do that go to Settings >> Technical >> Email >> Messages menu. You will find all the messages here. In order to search messages of particular task you need to go to search and apply criteria.

1. Get the ID of your task from browser url.

2. Search in messaging as "Related Document Model" = project.task and "Related Document ID" = '22' ( in my case my task ID is 22 )

3. Once you found the messages you can open each and modify or delete them.



| 6 7 8


On 11/3/15, 3:10 AM

great, thank you.

a small addition to your response ... filtering the view by "related document Model" = 'task' & "Type" = 'Comment' shows all "internal notes" on project tasks

Great !

Emipro Technologies Pvt. Ltd.
on 11/3/15, 4:14 AM

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Asked: 11/2/15, 9:56 PM
Seen: 1678 times
Last updated: 11/3/15, 3:10 AM