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Product EAN13 generator fails

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productean13
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Victor Godayer

Hi,

I'm registering products in an ERP, and I would like to use the EAN13 generator feature coming with the product module.

I have set up the product name and the internal reference (for instance Bleu-C / P-Oxford for the latter), but when I click on the link Set a custom EAN I always get 0000000000000.

I can't understand why it gives this result.

Thanks for your help/ideas.

Cheers

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Max

I have no problem on Product EAN13 but I have similar problem on Supplier EAN13. It said it will auto generate, but always get 0000000000 for supplier EAN13.

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Victor Godayer
Author Best Answer

My mistake. It's not detailed in the form, but the reference asked when we click on Set a custom EAN must be numeric.

It is the same for Supplier EAN13, it must be numeric.

Hope it'll help

Cheers

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