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errorcentosdependencypackageodoo12
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Adaki

Hi,

I get "No module named 'PyPDF2'" error and then suddenly Odoo12 service stops.

If I try to install PyPDF2 library I get this message: sudo /opt/odoo12/venv/bin/python3 -m pip install PyPDF2

Requirement already satisfied: PyPDF2 in /opt/odoo12/venv/lib/python3.6/site-packages (1.26.0)

If I execute this command, I can see PyPDF2 module installed: /opt/odoo12/venv/bin/python3 -m pip list

Package Version 
--------------- --------- 
PyPDF2 1.26.0

My system versions:

Odoo version: 12

Python version: 3.6.3

CentOS Linux release 7.6.1810

Any help please?

Thanks!


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Adaki
Author Best Answer

Hi Niyas,

Odoo is using Python 3.6. Here launch process:

[root@server venv]# sudo systemctl status odoo12*
odoo12.service - Odoo12
Loaded: loaded (/etc/systemd/system/odoo12.service; enabled; vendor preset: disabled)
Active: active (running) since Wed 2019-06-26 16:15:01 CEST; 1min 23s ago
Main PID: 7683 (scl)
CGroup: /system.slice/odoo12.service
|-7683 /usr/bin/scl enable rh-python36 -- /opt/odoo12/venv/bin/python3 /opt/odoo12/odoo/odoo-bin -c /etc/odoo12.conf
|-7694 /bin/bash /var/tmp/scljt1CKJ
`-7704 /opt/odoo12/venv/bin/python3 /opt/odoo12/odoo/odoo-bin -c /etc/odoo12.conf​

I verify that PyPDF2 package is in this folder: /opt/odoo12/venv/lib/python3.6/site-packages

drwxrwxr-x 3 odoo12 odoo12 4096 Mar 26 15:03 PyPDF2
drwxrwxr-x 2 odoo12 odoo12 4096 Mar 26 15:03 PyPDF2-1.26.0-py3.6.egg-info​

File permission are correct too...

Until tomorrow, Odoo worked very well, but suddenly, since yesterday, service get down very frecuently. And we did not do any change or module install last weeks.

Thanks!

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Adaki
Author

Hi,

I can't solve this problem...

I tried commenting this line:

#from . import pdf

from "/opt/odoo12/odoo/odoo/tools/__init__.py" file.

But now, I have another error:

File "/opt/odoo12/odoo/odoo/tools/config.py", line 18, in <module>

odoo12[14510]: from passlib.context import CryptContext

odoo12[14510]: ModuleNotFoundError: No module named 'passlib'

systemd[1]: odoo12.service: main process exited, code=exited, status=1/FAILURE

systemd[1]: Unit odoo12.service entered failed state.

systemd[1]: odoo12.service failed.

I am so lost...

Adaki
Author

SOLVED!!!!!

I have solved the problem installing all dependencies this way:

/opt/rh/rh-python36/root/usr/bin/pip3.6 install PyPDF2

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Niyas Raphy (Walnut IT)
Best Answer

Hi,

Make sure that Odoo is running using the same python interpreter in which the package is installed in. Also after installing the package did you restart the odoo service? If not restart the service.


Thanks

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