Skip to Content
Odoo Menu
  • Sign in
  • Try it free
  • Apps
    Finance
    • Accounting
    • Invoicing
    • Expenses
    • Spreadsheet (BI)
    • Documents
    • Sign
    Sales
    • CRM
    • Sales
    • POS Shop
    • POS Restaurant
    • Subscriptions
    • Rental
    Websites
    • Website Builder
    • eCommerce
    • Blog
    • Forum
    • Live Chat
    • eLearning
    Supply Chain
    • Inventory
    • Manufacturing
    • PLM
    • Purchase
    • Maintenance
    • Quality
    Human Resources
    • Employees
    • Recruitment
    • Time Off
    • Appraisals
    • Referrals
    • Fleet
    Marketing
    • Social Marketing
    • Email Marketing
    • SMS Marketing
    • Events
    • Marketing Automation
    • Surveys
    Services
    • Project
    • Timesheets
    • Field Service
    • Helpdesk
    • Planning
    • Appointments
    Productivity
    • Discuss
    • Approvals
    • IoT
    • VoIP
    • Knowledge
    • WhatsApp
    Third party apps Odoo Studio Odoo Cloud Platform
  • Industries
    Retail
    • Book Store
    • Clothing Store
    • Furniture Store
    • Grocery Store
    • Hardware Store
    • Toy Store
    Food & Hospitality
    • Bar and Pub
    • Restaurant
    • Fast Food
    • Guest House
    • Beverage Distributor
    • Hotel
    Real Estate
    • Real Estate Agency
    • Architecture Firm
    • Construction
    • Estate Management
    • Gardening
    • Property Owner Association
    Consulting
    • Accounting Firm
    • Odoo Partner
    • Marketing Agency
    • Law firm
    • Talent Acquisition
    • Audit & Certification
    Manufacturing
    • Textile
    • Metal
    • Furnitures
    • Food
    • Brewery
    • Corporate Gifts
    Health & Fitness
    • Sports Club
    • Eyewear Store
    • Fitness Center
    • Wellness Practitioners
    • Pharmacy
    • Hair Salon
    Trades
    • Handyman
    • IT Hardware & Support
    • Solar Energy Systems
    • Shoe Maker
    • Cleaning Services
    • HVAC Services
    Others
    • Nonprofit Organization
    • Environmental Agency
    • Billboard Rental
    • Photography
    • Bike Leasing
    • Software Reseller
    Browse all Industries
  • Community
    Learn
    • Tutorials
    • Documentation
    • Certifications
    • Training
    • Blog
    • Podcast
    Empower Education
    • Education Program
    • Scale Up! Business Game
    • Visit Odoo
    Get the Software
    • Download
    • Compare Editions
    • Releases
    Collaborate
    • Github
    • Forum
    • Events
    • Translations
    • Become a Partner
    • Services for Partners
    • Register your Accounting Firm
    Get Services
    • Find a Partner
    • Find an Accountant
    • Meet an advisor
    • Implementation Services
    • Customer References
    • Support
    • Upgrades
    Github Youtube Twitter Linkedin Instagram Facebook Spotify
    +1 (650) 691-3277
    Get a demo
  • Pricing
  • Help

Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:

  • CRM
  • e-Commerce
  • Accounting
  • Inventory
  • PoS
  • Project
  • MRP
All apps
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
Help

ODOO V16 list email to and followers in the header of the email

Subscribe

Get notified when there's activity on this post

This question has been flagged
followeremailccV16
2 Replies
799 Views
Avatar
Francisca Tax

As ODOO sends an email to the partner and all followers of the sales order, it confusion the customers as the followers are not listed, every one recieves and email and thinks it is only sent to them. 


I want to make it clear that the email is sent to

  • Partner name and email (as set on the sales order header)
  • All followers (listed by name and email address)

I was able to get the following in the email template but it is not giving me the result i'm looking for; 


<p><strong>Followers:</strong> 

<t t-foreach="object.message_follower_ids" t-as="follower">

    <t t-esc="follower.partner_id.name"/> &lt;<t t-esc="follower.partner_id.email"/>&gt;; 

</t>

</p>

I see a lot of post about the same but did not find the solution.

Hope someone can help! 

0
Avatar
Discard
Avatar
Francisca Tax
Author Best Answer

Wow thanks, that is really helpful. it works perfectly.


Thank you so much for your help! 


0
Avatar
Discard
Avatar
Cybrosys Techno Solutions Pvt.Ltd
Best Answer

Hi,

In Odoo email templates, your code didn’t work as expected because message_follower_ids points to mail.followers, not partners directly. The correct way is to map them to their partners.


Try the following code:


<p><strong>Sent To:</strong><br/>

Partner: <t t-esc="object.partner_id.name"/> &lt;<t t-esc="object.partner_id.email or ''"/>&gt;

</p>


<p><strong>Followers:</strong><br/>

<t t-foreach="object.message_follower_ids.mapped('partner_id')" t-as="follower">

    <t t-esc="follower.name"/> &lt;<t t-esc="follower.email or ''"/>&gt;<br/>

</t>

</p>


Or


<p><strong>Partner:</strong> <t t-esc="object.partner_id.name"/> &lt;<t t-esc="object.partner_id.email or ''"/>&gt;</p>

<p><strong>Followers:</strong><br/>

<t t-foreach="object.message_follower_ids.mapped('partner_id')" t-as="follower">

    <t t-esc="follower.name"/> &lt;<t t-esc="follower.email or ''"/>&gt;<br/>

</t>

</p>


Hope it helps

0
Avatar
Discard
Enjoying the discussion? Don't just read, join in!

Create an account today to enjoy exclusive features and engage with our awesome community!

Sign up
Related Posts Replies Views Activity
Set Follower as Email CC
follower email cc
Avatar
Avatar
1
Apr 20
5643
Follower’s email addresses in cc field
follower email
Avatar
Avatar
1
Feb 24
5420
How can I add the followers to the top of each email I send out from Odoo so everyone knows who else it went to? Solved
email cc followers
Avatar
Avatar
Avatar
2
Apr 25
3120
If a Customer replies to an email sent from Odoo and CC's another contact, is there a way for me to see who? Solved
email reply cc
Avatar
Avatar
2
Sep 25
2767
V12 email format and settings
email format cc emailtemplate
Avatar
0
Nov 19
3520
Community
  • Tutorials
  • Documentation
  • Forum
Open Source
  • Download
  • Github
  • Runbot
  • Translations
Services
  • Odoo.sh Hosting
  • Support
  • Upgrade
  • Custom Developments
  • Education
  • Find an Accountant
  • Find a Partner
  • Become a Partner
About us
  • Our company
  • Brand Assets
  • Contact us
  • Jobs
  • Events
  • Podcast
  • Blog
  • Customers
  • Legal • Privacy
  • Security
الْعَرَبيّة Català 简体中文 繁體中文 (台灣) Čeština Dansk Nederlands English Suomi Français Deutsch हिंदी Bahasa Indonesia Italiano 日本語 한국어 (KR) Lietuvių kalba Język polski Português (BR) română русский язык Slovenský jazyk slovenščina Español (América Latina) Español ภาษาไทย Türkçe українська Tiếng Việt

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc.

Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Website made with

Odoo Experience on YouTube

1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.

Live support on Youtube
Watch now