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The Odoo iOS App (version 3.1.15) does not work anymore when 2FA is activated (on iOS 14.4.2). Immediately after entering the credentials, the app crashes. This has been tested on multiple iOS devices and accounts. Unfortunately, this problem can also be found in the feedback in the Apple App Store.


After turning off 2FA, the App will work again.

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We have exactly the same problem.

iPhone 12 iOS 14.5.1 - Odoo App Version 3.1.15

2FA enabled.

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With the new version 4.0.0 it works now. Thank you!

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Hi, 

You can update the Odoo mobile app to Version 4.0.0 and the issue should be solved. 

To disable the 2-FA:

Login to your database > Click your name > My Profile > Account Security > Then you can disable the 2-FA by entering your current password. 

I hope this helps!

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