Skip to Content
Menu
This question has been flagged
1 Reply
1054 Views

My NACHA payment file is being rejected by the bank because it is not balanced.  However all the totals match... Hash totals, $$ totals, batch count, block count.

What could be causing this issue?

Anyone have any success using the NACHA function in ODOO in the USA?


Avatar
Discard
Best Answer

Odoo has implemented only unbalanced NACHA files for versions 15 and 16

With the release of Odoo 17, we will support balanced files.

Prior to Odoo 17, you may want to look at https://apps.odoo.com/apps/modules/16.0/l10n_us_payment_nacha_balanced/


Avatar
Discard
Author

Is this acceptable at most US banks? Our bank is rejecting the file...
Any idea if it works at BoA?

Customers have reported to us that Bank of America and Chase do not supported balanced files (so Odoo files without this App should work fine). There are banks that do support balanced files but so far we understand the largest banks only support unbalanced files. Please contact Support with details of which bank you are using and where they are documenting which files they support to help us collect information about what is supported by whom.

>> Two other things we noticed:

>> Our NACHA file is putting PPD as the payment type for our vendors but it should only be used for payments to individuals. Our bank says this should be CCD for payments to other companies.

>>Is this customizable in ODOO? Where does ODOO pull the information to fill this field?

>>The file is not batching all the vendor payments. It is breaking them out to one vendor per batch within the file. Is that normal? My experience was always that the batch from the payment system (ODOO) should match a single batch in the NACHA file, regardless of how many different recipients there are.

Hi Jordan, please open a ticket with Odoo Support.

PPD is hardcoded and it would need a Developer to write a new module to handle it sometimes being CCD. I am not familiar with the format of the file - they are the best folks to help you determine if we can or can't supply a file your bank can accept.

@Jordan - we will support balanced files natively in Odoo 17