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Hi,
I recently installed the Purchased Managment module, and since then, when I want to register full payment of an invoice, this latter remains open. No way to get it close.
I already had this problem before, but I can't find out how i had fixed it out.
Do you know how this could be done ? I think I had to change some settings on the customer accounts and/or product accounts, but I could not find what to do exactly.
Thank you for your help.
Cheers, Victor
I dont really exactly know why it happens, but maybe this hints can help u: Check the currencies - Maybe you are purchasing in different currency and paying in different.
Thanks Zura, I check if that could be the reason, but it is not. Cheers
You can also check if the "Can be reconciled" is set on accounts you are using.
Can you close/pay it again? What is the residual according to OpenERP and/or the database? Is a reconciliation made for the invoice?
Yes I can pay as many time as I want, it stays open. Each time I register a payment I ve new customer payments records.
So the reconcile is not made? Because a successful reconciliation also indicates a closed invoice.
No, the reconcile is not made. But I eventually get the invoice paid, by cancelling the former one and recreating one from the sale order. Thank you for your help
Hello I also have invoices that remain open although
payment appears on the invoice payment tab and
the payment is in a reconciled bank statement
Still no way to get the invoice in question to move to paid.
I don't understand ...
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