Skip to Content
Odoo Menu
  • Sign in
  • Try it free
  • Apps
    Finance
    • Accounting
    • Invoicing
    • Expenses
    • Spreadsheet (BI)
    • Documents
    • Sign
    Sales
    • CRM
    • Sales
    • POS Shop
    • POS Restaurant
    • Subscriptions
    • Rental
    Websites
    • Website Builder
    • eCommerce
    • Blog
    • Forum
    • Live Chat
    • eLearning
    Supply Chain
    • Inventory
    • Manufacturing
    • PLM
    • Purchase
    • Maintenance
    • Quality
    Human Resources
    • Employees
    • Recruitment
    • Time Off
    • Appraisals
    • Referrals
    • Fleet
    Marketing
    • Social Marketing
    • Email Marketing
    • SMS Marketing
    • Events
    • Marketing Automation
    • Surveys
    Services
    • Project
    • Timesheets
    • Field Service
    • Helpdesk
    • Planning
    • Appointments
    Productivity
    • Discuss
    • Approvals
    • IoT
    • VoIP
    • Knowledge
    • WhatsApp
    Third party apps Odoo Studio Odoo Cloud Platform
  • Industries
    Retail
    • Book Store
    • Clothing Store
    • Furniture Store
    • Grocery Store
    • Hardware Store
    • Toy Store
    Food & Hospitality
    • Bar and Pub
    • Restaurant
    • Fast Food
    • Guest House
    • Beverage Distributor
    • Hotel
    Real Estate
    • Real Estate Agency
    • Architecture Firm
    • Construction
    • Estate Management
    • Gardening
    • Property Owner Association
    Consulting
    • Accounting Firm
    • Odoo Partner
    • Marketing Agency
    • Law firm
    • Talent Acquisition
    • Audit & Certification
    Manufacturing
    • Textile
    • Metal
    • Furnitures
    • Food
    • Brewery
    • Corporate Gifts
    Health & Fitness
    • Sports Club
    • Eyewear Store
    • Fitness Center
    • Wellness Practitioners
    • Pharmacy
    • Hair Salon
    Trades
    • Handyman
    • IT Hardware & Support
    • Solar Energy Systems
    • Shoe Maker
    • Cleaning Services
    • HVAC Services
    Others
    • Nonprofit Organization
    • Environmental Agency
    • Billboard Rental
    • Photography
    • Bike Leasing
    • Software Reseller
    Browse all Industries
  • Community
    Learn
    • Tutorials
    • Documentation
    • Certifications
    • Training
    • Blog
    • Podcast
    Empower Education
    • Education Program
    • Scale Up! Business Game
    • Visit Odoo
    Get the Software
    • Download
    • Compare Editions
    • Releases
    Collaborate
    • Github
    • Forum
    • Events
    • Translations
    • Become a Partner
    • Services for Partners
    • Register your Accounting Firm
    Get Services
    • Find a Partner
    • Find an Accountant
    • Meet an advisor
    • Implementation Services
    • Customer References
    • Support
    • Upgrades
    Github Youtube Twitter Linkedin Instagram Facebook Spotify
    +1 (650) 691-3277
    Get a demo
  • Pricing
  • Help

Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:

  • CRM
  • e-Commerce
  • Accounting
  • Inventory
  • PoS
  • Project
  • MRP
All apps
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
Help

IMPORT DATA in OpenERP 7

Subscribe

Get notified when there's activity on this post

This question has been flagged
importdatacsv
3 Replies
11023 Views
Avatar
Harvey Heuvel

OK, I am totally lost after 4 days trying to import customer data in version 7. I have a simple file with 2 rows and 6 columns. This is how the data looks like. Company,Address Type,City,State,Zip,Phone Health Basket of Mount Dora,18834 US HWY 441,Mount Dora,FL,32757,352-735-1166 Health Basket of Clermont,1050 Florida 50,Clermont,FL,34711,352 242-4499

If I try to import this I get this message after I press <validate>

No matching record found for name 'Health Basket of Mount Dora' in field 'Company' at row 2
Get all possible values
Found multiple matches for field 'State' (2 matches) at row 2 (1 more)
Value '18834 US HWY 441' not found in selection field 'Address Type' at row 2
Here are the possible values:
    Default
    Invoice
    Shipping
    Contact
    Other
Missing required value for the field 'name'. This might be 'Name' in the current model, or a field of the same name in an o2m. at row 2 (1 more)
No matching record found for name 'Health Basket of Clermont' in field 'Company' at row 3
Get all possible values
Value '1050 Florida 50' not found in selection field 'Address Type' at row 3
Here are the possible values:
    Default
    Invoice
    Shipping
    Contact
    Other

Can someone please help. Thank you

0
Avatar
Discard
Avatar
Ray Carnes
Best Answer

You are making a common mistake - confusing the terminology of OpenERP.

(I made this mistake myself when I first started playing with OpenERP).

A 'company' is a set of partners (leads, customers, suppliers and employees), users (logins) and stock of products with a separately managed set of accounts.

An example of companies would be OpenERP S.A, OpenERP USA, OpenERP Asia/Pacific.

A 'customer' is a partner that purchases products from a company.

Unless you need a separate company for separate physical or legal entities (like worldwide companies under a global holding company, or separately managed franchises reporting to a franchisor) - then you should not be importing companies. I doubt you really mean to import companies in the sense that OpenERP models them. Most users have a single company, some a handful.

The best way to understand what you need to import is to manually create a single record and export it. That way you can see how the data you enter and the options you select get mapped into the fields in a CSV file.

Enter a Customer, you will see it does not show up as a Company, even though you can check 'Is a Company' (even more confusing!).

You have imported companies instead of customers, but since all of these are 'partners' they show up as Customers for your admin user (who can see all companies) but not your other users (who are generally restricted to a single company, unless you set them up to view more than one).

Take a step back, read some of the documentation, and try again.

Companies -https://doc.openerp.com/book/1/1_3_Real_Case/1_3_Real_Case_db_setup/#configuring-the-main-company

Partners - https://doc.openerp.com/book/1/1_2_Guided_Tour/1_2_Guided_Tour_openerp/#partners-contacts

1
Avatar
Discard
Avatar
Best Answer

Hello

There is some errors in your CSV file:

Company,Address Type,City,State,Zip,Phone 
"Health Basket of Mount Dora","18834 US HWY 441","Mount Dora","FL","32757","352-735-1166" 
"Health Basket of Clermont","1050 Florida 50","Clermont","FL","34711","352 242-4499"

-First column (Company): I think you should create the companies first.

-Second column (Address type): Your data is the address, not the address type. Look at the error message to have the list of values for address type.

You should create some companies and products manually and then export the products and study the resultant CSV file. So you could see how it works.

0
Avatar
Discard
Avatar
Tankgirl
Best Answer

Have you tried creating a new export with all the blue colored fields selected? Then add your columns and import again. I think you need to have at least a column with external id's (fields beginning with __export__.res_partner..)

0
Avatar
Discard
Enjoying the discussion? Don't just read, join in!

Create an account today to enjoy exclusive features and engage with our awesome community!

Sign up
Related Posts Replies Views Activity
How to import CSV data in OpenERP 7.0
import data csv
Avatar
Avatar
1
Mar 15
9873
Adding constant data to a model failure Solved
module import data csv
Avatar
Avatar
2
May 23
3356
Lookup multiple values in data csv file odoo v13
data csv
Avatar
0
Sep 20
3518
Disable automatic follow when importing res.partner csv
import csv
Avatar
Avatar
Avatar
3
Jun 20
4905
Can we Import attachments from front end on odoo 11 Solved
import data
Avatar
Avatar
1
May 19
7715
Community
  • Tutorials
  • Documentation
  • Forum
Open Source
  • Download
  • Github
  • Runbot
  • Translations
Services
  • Odoo.sh Hosting
  • Support
  • Upgrade
  • Custom Developments
  • Education
  • Find an Accountant
  • Find a Partner
  • Become a Partner
About us
  • Our company
  • Brand Assets
  • Contact us
  • Jobs
  • Events
  • Podcast
  • Blog
  • Customers
  • Legal • Privacy
  • Security
الْعَرَبيّة Català 简体中文 繁體中文 (台灣) Čeština Dansk Nederlands English Suomi Français Deutsch हिंदी Bahasa Indonesia Italiano 日本語 한국어 (KR) Lietuvių kalba Język polski Português (BR) română русский язык Slovenský jazyk slovenščina Español (América Latina) Español ภาษาไทย Türkçe українська Tiếng Việt

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc.

Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Website made with

Odoo Experience on YouTube

1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.

Live support on Youtube
Watch now