Skip to Content
This question has been flagged
2 Replies
2522 Views
Avatar
Dan

Hi,

I am trying to configure 'Double Validation'. I can see it's working within the system fine, the only step I'm missing is a second validation email. So at the moment this is what happens:


User (Employee) requests a legal leave

Department manager (HR Officer) receives an email prompting 'Approve/Refuse'

Department manager (HR Officer) 'Approves' leave

HR manager can approve leave in Odoo but does not receive an email like the Department manager


I've checked the basics like email address correct. I've tried fiddling round with the Department, company, manager structure but doesn't seem to do anything. Just cannot trigger that second validate email. I've had a poke about the workflow specifically hr.wkf.holiday but to be honest it's a bit above my head.

Any quick fixes/anyone come across this before and point me towards a fix? Thanks

Avatar
Discard
Avatar
The_Godfather
Best Answer

Hi!

I don't want to hijack your thread but, does your manager receive an email when an employee requests leave?

Right now an email is sent only when the manager approves the leave.

Thanks in advance!


@Davide: I don't see any template for what I am looking for!

Avatar
Discard
Avatar
Davide
Best Answer

Hi, when you need to modify email templates, including header you can go to Settings > Email > Templates.

There you can find all the template related to HR modules and modify that.

When you need to modify the workflow, go to Settings > Actions.

Regards


Avatar
Discard