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How to programmatically trigger a WhatsApp Template send in Odoo SaaS 19.1?

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Brissa Cx, Eliana Bermudez

Hola a todos,

Estoy intentando enviar una plantilla de WhatsApp automáticamente desde una Acción de Servidor (Server Action) en Odoo SaaS 19.1.

He logrado crear el registro en whatsapp.composer siguiendo las nuevas convenciones de esta versión (usando res_ids como string y res_model), pero no logro encontrar el método de Python para disparar el envío.

Mi código actual:

Python

template = env['whatsapp.template'].search([('name', '=', 'mi_plantilla')], limit=1)
composer = env['whatsapp.composer'].create({
    'res_model': 'crm.lead',
    'res_ids': str(record.ids),  # Format "[5]"
    'wa_template_id': template.id,
})

# ¿Cuál es el método correcto aquí?
# He probado sin éxito (AttributeError):
# composer.action_send_mail()
# composer._action_send_mail()
# composer.action_send()
# composer.action_send_whatsapp()

Mi duda es: En SaaS 19.1, ¿cuál es el método que debe llamarse para que el composer procese y envíe el mensaje a Meta? ¿Existe algún paso de validación previo necesario en el objeto composer?


Cualquier ayuda será muy agradecida.

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Brissa Cx, Eliana Bermudez
Author

Excelente, muchas gracias Kunjan Patel, me funcionó!!

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Kunjan Patel
Best Answer

Hello Eliana Bermudez,
I hope you are doing well

template = env['whatsapp.template'].search([('name', '=', 'mi_plantilla')], limit=1)
composer = env['whatsapp.composer'].create({
    'res_model': 'crm.lead',
    'res_ids': str(record.ids),  # Format "[5]"
    'wa_template_id': template.id,
})
composer.action_send_whatsapp_template() # Correct Method


I hope this information helps you

Thanks & Regards,
Kunjan Patel

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