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Hello everyone,


I am reaching out to you today as I am seeking advice on how to identify a product. We have clients who have their own reference, which is not written like our reference. In addition, they want specific manufacturers as well as a specific revision and sometimes a specific batch.


How can we identify all these constraints at the level of purchases (specification to suppliers), in stock, and in orders?


Here are some points that I have identified:


  1. Client References: How can we manage client references that are different from our internal references? Is there a way to map these references to avoid any confusion?
  2. Specific Manufacturers: Our clients request products from specific manufacturers. How can we ensure that we are meeting this requirement when purchasing products?
  3. Specific Revisions: Some clients request specific revisions of products. How can we track and manage these requests?
  4. Specific Batches: Sometimes, our clients request specific batches. How can we manage this in our stock system?


I am open to all your suggestions and advice. Thank you in advance for your help.

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It is a little tricky to give advices, since you do not mention what your business.  Do you manufacture a product to deliver to your customer? Or are you trading only?  I assume you manufacture in my answer.  With all this I advice to set all product with traceability to lot numbers.

1. What is the relation with the client reference? Order, product, Batch, lot?  Can be straight forward to keep track on or difficult.

2. Perhaps use variants for sales products. I would recommend different products for each vendor.  Then you can have different BOMs related to each variant with the corretc vendor for each.

3. What kind of revisions?  Change in specifications?  Or Quality checks.  There are many thing that can be revised.  So not easy to give advice on that.

4. Specific batches? I assume that this is batches of raw materials from a specific manufacturer?  In that case a MTO process might help you to ensure that it is correct.  Can be set up so you send a specific purchase order to you supplier specificy the batch to be delivered.  That batch will then be reserved directly to your manufacturing order and sales order.

Hope this helps you on the way.

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there are many apps to solve the problem of Customer Product Reference (from Softhealer and others.



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Manage client references by creating a mapping system for internal and client references. Ensure supplier agreements specify preferred manufacturers. Track specific product revisions and batches in your stock system. For further assistance, download GBWhatsapp apk update.

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