I'm looking to create a custom trigger based on the "selection" customization i did in sales order through studio app. The goal is set a scheduled activities based on the choice of selection. Help will be greatly appreciated. I'm using Version 17.
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Hello if i understand correctly, if your selection value change into specific one then you would like to create an activity right, if that so you can do like this image which i config an example for language field of partner
I'm on version 17 and i do not see conditions like on creation or on update like in version 16. Is there a work around it or way to turn it on?
Hi,
Please try this way..
Define the Automated Action:
Model: Select Sales Order (or the specific model where your selection field resides).
Trigger: Choose On Creation & Update if you want the action to trigger on both creation and update of the Sales Order.
Conditions: Set conditions based on your selection field. For example, if the field is named x_selection_field:
- Condition: x_selection_field == 'Option A' (adjust the condition based on the field name and option value).
Set Scheduled Activity:
In the Actions tab: Click on Add a line to create a server action.
Define the action as follows:
Action To Do: Select Create a New Record.
Model: Choose Mail Activity (or Calendar Event if using calendar activities).
Values: Define the activity details, such as:
Activity Type: (e.g., Meeting, Call)
Summary: Add a summary for the activity.
Due Date: Set the due date for the activity.
Assigned to: Choose the user or role responsible for the activity.
Sales Order ID: Link the activity back to the Sales Order (use the record's ID).
Testing the Trigger:
Create or update a Sales Order: Select the option in your custom selection field.
Verify: Check if the scheduled activity is created based on your defined conditions.
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