Skip to Content
Odoo Menu
  • Sign in
  • Try it free
  • Apps
    Finance
    • Accounting
    • Invoicing
    • Expenses
    • Spreadsheet (BI)
    • Documents
    • Sign
    Sales
    • CRM
    • Sales
    • POS Shop
    • POS Restaurant
    • Subscriptions
    • Rental
    Websites
    • Website Builder
    • eCommerce
    • Blog
    • Forum
    • Live Chat
    • eLearning
    Supply Chain
    • Inventory
    • Manufacturing
    • PLM
    • Purchase
    • Maintenance
    • Quality
    Human Resources
    • Employees
    • Recruitment
    • Time Off
    • Appraisals
    • Referrals
    • Fleet
    Marketing
    • Social Marketing
    • Email Marketing
    • SMS Marketing
    • Events
    • Marketing Automation
    • Surveys
    Services
    • Project
    • Timesheets
    • Field Service
    • Helpdesk
    • Planning
    • Appointments
    Productivity
    • Discuss
    • Approvals
    • IoT
    • VoIP
    • Knowledge
    • WhatsApp
    Third party apps Odoo Studio Odoo Cloud Platform
  • Industries
    Retail
    • Book Store
    • Clothing Store
    • Furniture Store
    • Grocery Store
    • Hardware Store
    • Toy Store
    Food & Hospitality
    • Bar and Pub
    • Restaurant
    • Fast Food
    • Guest House
    • Beverage Distributor
    • Hotel
    Real Estate
    • Real Estate Agency
    • Architecture Firm
    • Construction
    • Estate Management
    • Gardening
    • Property Owner Association
    Consulting
    • Accounting Firm
    • Odoo Partner
    • Marketing Agency
    • Law firm
    • Talent Acquisition
    • Audit & Certification
    Manufacturing
    • Textile
    • Metal
    • Furnitures
    • Food
    • Brewery
    • Corporate Gifts
    Health & Fitness
    • Sports Club
    • Eyewear Store
    • Fitness Center
    • Wellness Practitioners
    • Pharmacy
    • Hair Salon
    Trades
    • Handyman
    • IT Hardware & Support
    • Solar Energy Systems
    • Shoe Maker
    • Cleaning Services
    • HVAC Services
    Others
    • Nonprofit Organization
    • Environmental Agency
    • Billboard Rental
    • Photography
    • Bike Leasing
    • Software Reseller
    Browse all Industries
  • Community
    Learn
    • Tutorials
    • Documentation
    • Certifications
    • Training
    • Blog
    • Podcast
    Empower Education
    • Education Program
    • Scale Up! Business Game
    • Visit Odoo
    Get the Software
    • Download
    • Compare Editions
    • Releases
    Collaborate
    • Github
    • Forum
    • Events
    • Translations
    • Become a Partner
    • Services for Partners
    • Register your Accounting Firm
    Get Services
    • Find a Partner
    • Find an Accountant
    • Meet an advisor
    • Implementation Services
    • Customer References
    • Support
    • Upgrades
    Github Youtube Twitter Linkedin Instagram Facebook Spotify
    +1 (650) 691-3277
    Get a demo
  • Pricing
  • Help

Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:

  • CRM
  • e-Commerce
  • Accounting
  • Inventory
  • PoS
  • Project
  • MRP
All apps
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
Help

How do we use the Quotation/Order functionality for already delivered order lines in v15?

Subscribe

Get notified when there's activity on this post

This question has been flagged
point_of_salev15
1 Reply
4366 Views
Avatar
Caribbean Data Challengers

Odoo 15 introduced the settlement of quotations and orders. This works fine when orders are still in quotation status or when deliveries have not been done yet. The problem is when the deliveries have been done, but the payment is not made yet. 

When an order line is already delivered the quantities transferred to POS will be reduced with the delivered quantities and thus reducing the order total to zero (in case of full delivery). 


Example steps:

  1. create Sale Order in Sales 
  2. Add storable item to order lines
  3. Confirm the order 
  4. Odoo create the deliveries
  5. Deliver the order (all deliveries are now done)
  6. Go to POS and click Quotation/Order button, find your order 
  7. Click Settle the Order
  8. Notice the items are transferred to POS, but quantities are set to zero (actually qty minus delivered qty)

It gets especially confusing for shop personnel  when the order contains service items and storable items: only the not delivered and the service items can be paid. The order will be paid, but there will be a remaining amount for the items already delivered. So at this point the customer must pay an invoice too. 

So to prevent this, this order should be paid from the Invoice app. But shop personnel have no easy way of spotting this beforehand, they need to utilize 2 apps (Sales and POS) in order to determine the best way to receive the payment... is this intended functionality?

How do we use the Quotation/Order functionality for already delivered order lines?

0
Avatar
Discard
Avatar
M. Höppner
Best Answer

Here the behaviour is that all services of an imported quotation always have zero amount what is very annoing for the POS staff!
Any work arounds in the meantime?

0
Avatar
Discard
Enjoying the discussion? Don't just read, join in!

Create an account today to enjoy exclusive features and engage with our awesome community!

Sign up
Related Posts Replies Views Activity
why pop message every time I validate POS order
point_of_sale v15
Avatar
0
Oct 22
2694
Non Authorized Employees may open Point of Sale? How to restrict that? Solved
point_of_sale v15
Avatar
Avatar
1
Jul 22
3757
[odoo v15] Customize POS to have functionality like Customer Button or Quatation/Order Button Solved
pos point_of_sale v15
Avatar
Avatar
1
May 23
3389
How to disable Point of Sale Cash Control on Odoo 15?
point_of_sale v15 cash-control
Avatar
Avatar
Avatar
Avatar
3
Oct 22
7265
delay on order printer POS V15
printer point_of_sale v15
Avatar
0
Apr 22
3124
Community
  • Tutorials
  • Documentation
  • Forum
Open Source
  • Download
  • Github
  • Runbot
  • Translations
Services
  • Odoo.sh Hosting
  • Support
  • Upgrade
  • Custom Developments
  • Education
  • Find an Accountant
  • Find a Partner
  • Become a Partner
About us
  • Our company
  • Brand Assets
  • Contact us
  • Jobs
  • Events
  • Podcast
  • Blog
  • Customers
  • Legal • Privacy
  • Security
الْعَرَبيّة Català 简体中文 繁體中文 (台灣) Čeština Dansk Nederlands English Suomi Français Deutsch हिंदी Bahasa Indonesia Italiano 日本語 한국어 (KR) Lietuvių kalba Język polski Português (BR) română русский язык Slovenský jazyk slovenščina Español (América Latina) Español ภาษาไทย Türkçe українська Tiếng Việt

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc.

Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Website made with

Odoo Experience on YouTube

1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.

Live support on Youtube
Watch now