Good day,

I use Odoo V13 SAAS (Online).

I need some help with invoice follow reports please.

Firstly, I created follow up with -7, -3 and -1 in the due days. Will this work to remind clients of upcoming invoices that is due for renewal? It doesn't seem like this is working.

Secondly, I did make sure that the process follow up scheduled action is active (it runs daily at 4am).

I'm expecting follow up reports for upcoming invoices to be shown when I open up the related partner record, but I don't see anything happening there.

Perhaps I'm misunderstanding how this works?

Furthermore, overdue invoice reminders are also not going out. I did the same setup with for example 7 days overdue, 30 days overdue, etc.

Can anyone help me understand this please so that I can implement this correctly?

Regards,

Rayno