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Hi, I am currently using odoo version 12 and python 3.6. 

I have a problem sending out emails with attachments. With more than 4 attachments with each attachment of the size of 3mb. 

My error log: 

Traceback (most recent call last):
File "/usr/lib/python3.6/smtplib.py", line 354, in send
self.sock.sendall (s)
File "/usr/lib/python3.6/ssl. py ", line 975, in sendall
v = self.send (byte_view [count:])
File" /usr/lib/python3.6/ssl.py ", line 944, in send
return self._sslobj.write (data)
File "/usr/lib/python3.6/ssl.py", line 642,
return write self._sslobj.write (data)
socket.timeout: Write operation timed out

During handling of the above exception Reviews Reviews another exception occurred:

Traceback (most recent call last):
File "/usr/lib/python3.6/smtplib.py", line 882, in sendmail 
(code, respectively) = self.data (msg)
File "/ usr / lib /python3.6/smtplib.py", line 568, in data
self.send (q)
File "/usr/lib/python3.6/smtplib.py", line 357, in send
raise SMTPServerDisconnected ('Server not connected')
smtplib.SMTPServerDisconnected: Server not connected

File "/usr/lib/python3.6/smtplib.py", line 984, in quit
res = self.docmd ("quit")
File "/usr/lib/python3.6/smtplib.py", line 420, in docmd
self.putcmd (cmd, args)
File "/usr/lib/python3.6/smtplib.py", line 367, in putcmd
self.send (str)
File "/usr/lib/python3.6/smtplib. py ", line 359, in send
SMTPServerDisconnected ('please run connect () first')
smtplib.SMTPServerDisconnected: please run connect () first - -

Any idea why this happens and how to solve this? 

Thanks alot.

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Author Best Answer

Thanks Silverstar.

But the problem is different. I can upload my attachment, there's no problem in uploading. After i upload the attachment, when i clicked send, there's where the error comes in.

I specifically made sure of the total size of the attachment does not go over 20MB. When there's less than 4 attachment, there's no problem in sending. But when there's more than 4 (the size still does not go over 25MB), the timeout and smtp disconnect occurs. Any idea why? 

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Best Answer

Hello,

Refter this link - https://www.odoo.com/forum/help-1/question/file-size-limit-error-42610

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