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mailportalmail_threadodoo8.0
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Yenthe Van Ginneken (Mainframe Monkey)

Hi guys,

When you have portal activated you'll get an automatic e-mail saying something along these lines:

 Quotation confirmed
    • Customer: Yenthe
    • Untaxed Amount: 1.

The problem is that I do not want this message to be e-mailed. Any message should be e-mailed to the customer when the portal is active, except this one.
The message is made by the function format_message in mail/mail_thread.py:

 def format_message(message_description, tracked_values):
            message = ''
            if message_description:
                message = '<span>%s</span>' % message_description
            for name, change in tracked_values.items():
                message += '<div> &nbsp; &nbsp; &bull; <b>%s</b>: ' % change.get('col_info')
                if change.get('old_value'):
                    message += '%s &rarr; ' % change.get('old_value')
                message += '%s</div>' % change.get('new_value')
            return message
        if not tracked_fields:
            return True

This function posts the message to the view (in the chatter) but the problem is that somewhere else an action is triggered to send this message as an e-mail to the user.

So, my question, how can I / what is the best way to prevent this message to be send by email but allow anything else to be e-mailed to the customers?

Thanks,
Yenthe

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Yenthe Van Ginneken (Mainframe Monkey)
Author Best Answer

Hi guys,

Found the solution myself. In the module mail is a Python file named mail_thread. In mail_thread.py is a function def message_track(self, cr, uid, ids, tracked_fields, initial_values, context=None): and inside this function you will find the following code:

 for subtype in subtypes:
                subtype_rec = self.pool.get('ir.model.data').xmlid_to_object(cr, uid, subtype, context=context)
                if not (subtype_rec and subtype_rec.exists()):
                    _logger.debug('subtype %s not found' % subtype)
                    continue
                message = format_message(subtype_rec.description if subtype_rec.description else subtype_rec.name, tracked_values)
                self.message_post(cr, uid, browse_record.id, body=message, subtype=subtype, context=context)
                posted = True
            if not posted:
                message = format_message('', tracked_values)
                self.message_post(cr, uid, browse_record.id, body=message, context=context)

When you change the message variable in the first if condition there will be no more automatic messages e-mailed, not even when the portal is activated.Result:

 for subtype in subtypes:
                subtype_rec = self.pool.get('ir.model.data').xmlid_to_object(cr, uid, subtype, context=context)
                if not (subtype_rec and subtype_rec.exists()):
                    _logger.debug('subtype %s not found' % subtype)
                    continue
                message = format_message('', tracked_values)
                self.message_post(cr, uid, browse_record.id, body=message, context=context)
                posted = True
            if not posted:
                message = format_message('', tracked_values)
                self.message_post(cr, uid, browse_record.id, body=message, context=context)
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Axel Mendoza
Best Answer

You could read more about that here:

https://www.odoo.com/es_ES/forum/help-1/question/adding-messages-subtypes-for-product-changes-v7-91170#answer-91171

In your case you could disable that tracking of the needed fields just defining the field name in the _track dict with a lambda function that returns False like:

_track = {
    'field': {
            'sale.mt_quotation.anything': lambda self, cr, uid, obj, ctx=None: False,
    }
}
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Axel Mendoza

it will have the same results like you have with the change, the difference is that you need to define all the field tracked in your model in the _track dict

Ehtesham

I am facing the same issue, I want to mute only email for this subtype message "Quotation Confirmed". Trying your method now.

Ehtesham

Thanks, I just tried and it works as expected however I don't want to include all fields in my child model. I just want 'sale.mt_order_confirmed' to be set false. So in my child model instead of this _track = { 'state': { 'sale.mt_order_confirmed': lambda self, cr, uid, obj, ctx=None: False, 'sale.mt_order_sent': lambda self, cr, uid, obj, ctx=None: obj.state in ['sent'] }, } I want something like this _track['state']['sale.mt_order_confirmed'] = lambda self, cr, uid, obj, ctx=None: False Excuse my syntax I am new to Python, I just want to change the targeted field's specific state. just to be future proof.

Axel Mendoza

Then you are ready to vote the answer :). The other scenario that you describe require the extension of the message_track method in your model extension to support that behavior

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Roman Gsponer
Best Answer

If anyone wants to prevent from sending quotations (no matter if it's a portal-user or not) you can use this:


class NoQuotationSaleOrder(models.Model):
_inherit = 'sale.order'

@api.multi
def action_quotation_send(self):
self.ensure_one()

if self.state != "sale":
return False

# Use this if you want to use the access token in your email-template:
self._portal_ensure_token()

return super(NoQuotationSaleOrder, self).action_quotation_send()


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