Skip to Content
Odoo Menu
  • Sign in
  • Try it free
  • Apps
    Finance
    • Accounting
    • Invoicing
    • Expenses
    • Spreadsheet (BI)
    • Documents
    • Sign
    Sales
    • CRM
    • Sales
    • POS Shop
    • POS Restaurant
    • Subscriptions
    • Rental
    Websites
    • Website Builder
    • eCommerce
    • Blog
    • Forum
    • Live Chat
    • eLearning
    Supply Chain
    • Inventory
    • Manufacturing
    • PLM
    • Purchase
    • Maintenance
    • Quality
    Human Resources
    • Employees
    • Recruitment
    • Time Off
    • Appraisals
    • Referrals
    • Fleet
    Marketing
    • Social Marketing
    • Email Marketing
    • SMS Marketing
    • Events
    • Marketing Automation
    • Surveys
    Services
    • Project
    • Timesheets
    • Field Service
    • Helpdesk
    • Planning
    • Appointments
    Productivity
    • Discuss
    • Approvals
    • IoT
    • VoIP
    • Knowledge
    • WhatsApp
    Third party apps Odoo Studio Odoo Cloud Platform
  • Industries
    Retail
    • Book Store
    • Clothing Store
    • Furniture Store
    • Grocery Store
    • Hardware Store
    • Toy Store
    Food & Hospitality
    • Bar and Pub
    • Restaurant
    • Fast Food
    • Guest House
    • Beverage Distributor
    • Hotel
    Real Estate
    • Real Estate Agency
    • Architecture Firm
    • Construction
    • Estate Management
    • Gardening
    • Property Owner Association
    Consulting
    • Accounting Firm
    • Odoo Partner
    • Marketing Agency
    • Law firm
    • Talent Acquisition
    • Audit & Certification
    Manufacturing
    • Textile
    • Metal
    • Furnitures
    • Food
    • Brewery
    • Corporate Gifts
    Health & Fitness
    • Sports Club
    • Eyewear Store
    • Fitness Center
    • Wellness Practitioners
    • Pharmacy
    • Hair Salon
    Trades
    • Handyman
    • IT Hardware & Support
    • Solar Energy Systems
    • Shoe Maker
    • Cleaning Services
    • HVAC Services
    Others
    • Nonprofit Organization
    • Environmental Agency
    • Billboard Rental
    • Photography
    • Bike Leasing
    • Software Reseller
    Browse all Industries
  • Community
    Learn
    • Tutorials
    • Documentation
    • Certifications
    • Training
    • Blog
    • Podcast
    Empower Education
    • Education Program
    • Scale Up! Business Game
    • Visit Odoo
    Get the Software
    • Download
    • Compare Editions
    • Releases
    Collaborate
    • Github
    • Forum
    • Events
    • Translations
    • Become a Partner
    • Services for Partners
    • Register your Accounting Firm
    Get Services
    • Find a Partner
    • Find an Accountant
    • Meet an advisor
    • Implementation Services
    • Customer References
    • Support
    • Upgrades
    Github Youtube Twitter Linkedin Instagram Facebook Spotify
    +1 (650) 691-3277
    Get a demo
  • Pricing
  • Help

Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:

  • CRM
  • e-Commerce
  • Accounting
  • Inventory
  • PoS
  • Project
  • MRP
All apps
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
Help

Custom code: KEY invalidate Authentication - Odoo18

Subscribe

Get notified when there's activity on this post

This question has been flagged
1 Reply
1327 Views
Avatar
Mohammed

I'm trying to send a request to an external API using a custom header named "KEY" for authentication.


When testing the same request using Postman or a standalone Flask script, everything works correctly. However, when sending the request from within Odoo (using Python `requests`), the server always responds with:

`401 - The authorization key is invalid`


It seems like Odoo or the hosting environment is blocking or stripping the "KEY" header from the request.


I’ve tried alternatives like "x-api-key", "X_KEY", and others, but none of them worked.


Is there a known limitation in Odoo regarding custom headers like this? Any advice or workaround would be appreciated.

0
Avatar
Discard
Christoph Farnleitner

What's your actual source?

Christoph Farnleitner

No, I did not encounter an issue like this using requests. There shouldn't be anything blocking from Odoo either. Also, I meant to ask what your source is - how are you calling that API exactly. Because your issue most likely lies in there. The key obviously should not be shared, but all the rest would be helpful to get a picture of what you are actually sending - and how you do that. Also, share the specs of the API and how authentication is supposed to happen as well. Maybe there's just a misunderstanding on that one.

Christoph Farnleitner

~~ I don't know how I managed to post my question as an answer, hence converted it to a comment and re-created reply for Mohammed ~~

Mohammed (Autor)
Hi Christoph,

Thanks for your reply.

The source is a third-party API that requires a custom header named KEY for authentication. The same request works perfectly when tested via Postman or a Flask script, but fails with a 401 error when triggered from inside Odoo using requests.

I’m trying to figure out whether Odoo or its internal server environment is blocking or stripping the KEY header.

Let me know if you’ve seen this kind of behavior or have suggestions

Christoph Farnleitner

About your log - sorry for the confusion, I meant the on on the API endpoint which you're trying to authenticate at. But also on your end you can do a verbose debug logging on the request, i.e. https://stackoverflow.com/questions/10588644/how-can-i-see-the-entire-http-request-thats-being-sent-by-my-python-application

Mohammed
Author

Yes, exactly — the issue seems to lie in how Odoo (or possibly Werkzeug behind it) handles or strips custom headers like KEY when making requests using Python’s requests library from within Odoo’s environment. The same request works fine outside (Postman / Flask), but always triggers a 401 Unauthorized when called from inside Odoo.

I’m currently investigating possible middleware or proxy behaviors that could interfere with custom headers. If you’ve encountered similar behavior with requests inside Odoo or have recommendations (e.g., using http.client, overriding headers handling, or adjusting WSGI configurations), I’d truly appreciate your input.

Thanks again for your help!

Avatar
Mohammed
Author Best Answer

Hi Christoph,


Thank you for your reply and insights.


I can confirm that the API expects the header key as "KEY" in all uppercase. In my Postman tests, the request only succeeds when the header is exactly:


    KEY: [dummy_key_used_here]


(That key is just a placeholder — in production I use a different value.)


Using "Key" or "key" returns an authentication failure. 

The body works with both `form-data` and `application/json`, but in my Odoo plugin I’m using JSON with the required headers, and it's working successfully outside of Odoo.


Appreciate your help as always!


Best regards, 

Mohammed

0
Avatar
Discard
Enjoying the discussion? Don't just read, join in!

Create an account today to enjoy exclusive features and engage with our awesome community!

Sign up
Community
  • Tutorials
  • Documentation
  • Forum
Open Source
  • Download
  • Github
  • Runbot
  • Translations
Services
  • Odoo.sh Hosting
  • Support
  • Upgrade
  • Custom Developments
  • Education
  • Find an Accountant
  • Find a Partner
  • Become a Partner
About us
  • Our company
  • Brand Assets
  • Contact us
  • Jobs
  • Events
  • Podcast
  • Blog
  • Customers
  • Legal • Privacy
  • Security
الْعَرَبيّة Català 简体中文 繁體中文 (台灣) Čeština Dansk Nederlands English Suomi Français Deutsch हिंदी Bahasa Indonesia Italiano 日本語 한국어 (KR) Lietuvių kalba Język polski Português (BR) română русский язык Slovenský jazyk slovenščina Español (América Latina) Español ภาษาไทย Türkçe українська Tiếng Việt

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc.

Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Website made with

Odoo Experience on YouTube

1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.

Live support on Youtube
Watch now