By default imports are case-sensitive, i.e. if the country "Italy" is wrote "ITALY" or "italy" when importing a contact the import fails beacuse the country is not found.
Is there a setting to make the import case-insensitive ?
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No, this is logically not possible as long as you do not use the External ID instead of the field content of the field to be imported. For referential integrity, it is absolutely necessary to exactly match the field content of a referential field when not referencing it by its External ID, otherwise a new referential record will be created and you will end up having different "Italian" countries for all cases and typos.
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Hi Alessandro Fiorino,
Did you found any solution to this issue?