I have setup a journal and account for card payments (similar to the blog post), and the whole process is working well. When we receive the money from our customer we use the journal as a payment method, and when we receive the money from the card company we do an internal transfer from the card account to the bank account. The problem arises when we reconcile.
I have now realised that I need to reconcile the customer payment AND the internal transfer with the bank statement for everything to be wrapped up neatly. Unfortunately it took 2 weeks to realise this, and I now have some unreconciled card payments which show up every time I reconcile.
Is there a way to clear them down or reconcile them after the event?
Thanks in advance.
It seems that there is an issue with the reconciliation process. When I reconcile the bank statement line with the payment AND the 2 moves (from card payments account -> transfer and from transfer -> bank) the payment and the transfer are left unreconciled. I have been into the database and seen that the 'reconciled' status of the move lines is FALSE. As a result, eventhough I thought I had reconciled them they are left in limbo and available for future reconciliation. Far from ideal. Is the use case above not correct? I thought it was using the approach recommended by odoo.