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When I @ an Employee in the Chatter of a Task, they can an email like this:

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VIEW TASK


Internal communication: Replying will post an internal note. Followers won't receive any email notification. 

@Name - Can you help me with this?

--

Manager Email Signature


Sent by MY COMPANY using Odoo

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Can I add information to this email?  Like which Project and Customer the Task is for and what the Deadline for it is?

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Best Answer

One approach is to add information to the Email record before it is sent out of Odoo, testing that you only add this information to emails originating from Tasks:

First, ensure that the Automation Action Rules (base_automation) module is installed.

In Developer model, create an Automated Action similar to:



Copy/Paste version


Note: This is an approach, not a solution.  It was quickly tested on a demo database (v14) and may need to be extended/modified to work in your database.  Odoo or your Odoo Partner can help.

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