When we send a Delivery advice email we use an email template, that automatically selects the customer (to advise) and company email address (We operate "the company" is the accounts dept)(email includes tracking info for releasing payment)
However Customers being customers they want us to also include the ware house department!
I was thinking of trying to including the warehouse email along with the company email
Question 1) Is there a way of putting more than one email into the partner email field? I've tried using a semicolon -eg
warehouse@blogs.com;admin@blogs.com
doesn't appear to work!
Question 2) Can you think of a better way of doing this?
maybe you can manage some groups for these customers ?!