This question has been flagged
3 Replies
7889 Views

Hii,

Emails sent to users from Odoo, our company logo do not appear/showing in odoo 12.

Here is the link from the email for the image.

https://cc3.googleuser342content.com/proxy/sgfsdfsdf#http://domain.com/logo.png?company=1

any idea where to fix?

Thanks,

Avatar
Discard
Author Best Answer

The issue was on GCP. Updated settings and it fixed the problem.

Avatar
Discard
Author

Here is the image from Email Template

<img src="/logo.png?company=${object.company_id.id}" style="padding: 0px; margin: 0px; height: auto; width: 80px;" alt="${object.company_id.name}" class="o_we_selected_image" data-original-title="" title="" aria-describedby="tooltip831767">

From where the root link is coming? "/logo.png?company=${object.company_id.id}"

Muhamaad i am geting same error. I belive here GCP means google cloud platform. But i am using Digital Ocean . Can you tell me what you did to solve this ?

can you please further explain

Best Answer

Check "web.base.url" in Settings > Technical > System Parameters

Also check the website url on the company contact record just in case that is getting picked up somehow.

Avatar
Discard