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Evolution in Sub-Zero Temperatures: Helados Milky Mich & Odoo



Company name: Helados Milky Mich

Location: Mexico

Industry: food

Applications implemented: Inventory, Manufacturing, Sales, Purchase, and others.

Number of users: 32

Number of employees: 65

Hosting type: Odoo Online



Helados Milky Mich is a company dedicated to the production and commercialization of ice cream bases, ice cream, italian ice, and UHT safe products. Established on February 9, 2002 as a family-owned company, Helados Milky Mich has grown significantly. They now offer products like popsicles, artisanal ice cream, pasteurized bases, and UHT products. The company offers these products in both institutional and consumer presentations.

Move to Odoo

Before using Odoo, Helados Milky Mich used an ERP system that, with time, became deficient and wouldn’t fulfill their expectations. Helados Milky Mich found Odoo while searching for a more complete solution that could offer them better tools, and thanks to the recommendation of other companies. 

One of Helados Milky Mich’s main objectives was to have better and more efficient product traceability and management across all their points of sale and branches in Mexico. What made the company interested in Odoo was its wide scope and variety of modules and tools. Ricardo Jiménez, Chief of IT at Helados Milky Mich, highlighted the system’s reliability and security, as well as how easy it is to access data no matter where one might be.


Benefits with Odoo

With the implementation of Odoo, Helados Milky Mich now has a better traceability of the raw ingredients needed to manufacture their products. Moreover, with Odoo it is easier to access data and reports, making it easier to identify problems and manage customer complaints.



Odoo’s invaluable tools

Some of the most valuable Odoo tools for Helados Milky Mich are the mobile PoS, and the management of transfers between branches. These functionalities have made information easier to communicate, and have simplified the operative performance.


With Odoo’s Point of Sale app it is easier to manage the stores and restaurants. The PoS app works on any device with a web browser, even if it doesn’t have an internet connection. Inventory movements are registered automatically in their stock, they can see real time statistics, and data is consolidated between all stores.


In addition, the route traceability, tracking and real-time monitoring capabilities are aspects the company was looking for and have facilitated its management and reporting.

Recommendation of Odoo

Ricardo Jiménez commends other companies to use Odoo because of its versatility and usefulness:


Helados Milky Mich is still dedicated to innovate and offer high quality products. They now take advantage of Odoo’s capabilities to optimize their processes and continue their growth in the competitive ice cream industry.

About Helados Milky Mich

Helados Milky Mich is a family-owned company dedicated to manufacturing and distributing a wide range of frozen products such as ice cream, italian ice, ice cream bases and UHT products. The company has implemented Odoo’s ERP system to improve product traceability, streamline point of sale management, and access their information in real time. This has given them the opportunity to streamline their management and have a better answer to their customers’ needs.

Discover more at www.milkymich.mx

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