How we switched from an ERP to a Business Apps coaching
Over the last few years, OpenERP experimented several methods of assistance for our direct customers. The choice of the new Unlimited Support has been mainly driven by our accumulated experience in implementation assistance. It fits the expectations of our target market: SMEs. If you want to learn more about our direct sales/unlimited support, what are the steps of our sales & coaching process, how we handle our project pipeline, etc. This presentation is especially dedicated to new Ready & Silver partners and to SME leaders interested into OpenERP.
About The Author
Frederic is one of the three experts that initiated the OpenERP implementation service offer for SMEs. Over the past 2 years, he deployed OpenERP in not less than 30 enterprises in services, retail, distribution and multi-company environments. He has been an official trainer at OpenERP SA and a coach for several small businesses. Fred is now an expert in translating customer needs into an Out-of-the-box configuration that requires advanded customization on OpenERP without developments.