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Opening Keynote - Unveiling Odoo 19
Fabien PinckaersDone
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Keynote - Industries
Fabien PinckaersDone
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Odoo AI: Setup your own agents & RAG
Olivier Van HeldenDone
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NLP search and AI tools: How does it work and what are the benefits?Joseph CaburnayDone
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Odoo AI: Automate your administrative tasks
Jessica BellocDone
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Odoo AI: Build custom agents to streamline your operations.
Abdelrahman Khaled & Abdelrahman FawzyDone
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Odoo AI: Process documents faster
Caroline RenouprezDone
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Discover the new Odoo AI features
Luc NailisDone
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Transcription across Odoo apps: Exploring speech-to-text features
Andrzej Pietrusiak & Dylan ProvoostDone
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Helpdesk: After sales features
Richard Shall (rsh)Done
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Odoo AI in support operations: Predict, prioritize and solve
AI
Helpdesk
Location: Hall 7.D
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9/19/25, 2:30 PM
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9/19/25, 3:00 PM
(Europe/Brussels)
(30 minutes)
André Pirovano
Business Analyst
at Odoo
André Pirovano
Business Analyst
at Odoo
André has been successfully implementing projects at Odoo for around 3 years. His diverse educational background includes studies in Computer Science, Communication Technologies, and Linguistics. This extensive knowledge, combined with his motivation to learn about various businesses, has enabled him to manage projects effectively in the quickstart team, before joining the Service Expertise Team, specializing in the services industry.
His favourite subjects within Odoo are linked to support through the use of Helpdesk strategies, as well as a good Livechat and Chatbot management, but he also enjoys working on project budgetting and profitability.
His favourite subjects within Odoo are linked to support through the use of Helpdesk strategies, as well as a good Livechat and Chatbot management, but he also enjoys working on project budgetting and profitability.
This talk aims to show the latest AI features of Odoo and the way in which they can help you during your daily tasks.
Support operation often require a lot of time and effort in order to provide the best customer service. Learn how to gain precious time on these tasks thanks to Odoo standard automations coupled with the brand new AI features!
Support operation often require a lot of time and effort in order to provide the best customer service. Learn how to gain precious time on these tasks thanks to Odoo standard automations coupled with the brand new AI features!