Odoo Knowledge: integration use cases with Odoo Helpdesk

All Talks

Talks

Opening Keynote - Unveiling Odoo 16
Fabien Pinckaers
Done
The new Odoo MES: a manufacturing revolution
Mathieu Germain
Done
What's New in PoS?
David Matthijs
Done
Gérez votre fiduciaire avec Odoo
Lionel Portmans & Grégory Bellemont
Done
How to organize your Project with Odoo?
Donavan Dada
Done
What's New in Odoo eCommerce?
Chloé Berger
Done
How to manage your projects' costs
Gilles Van Gasse
Done
E-invoicing - dealing with governmental complications
Josse Colpaert
Done
Loyalty programs, coupons & promotions: what's new?
Thibault de Broqueville
Done
Accounting 16: discover the new blazing fast bank matching tool
Robin Verlinden
Done

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Odoo Knowledge: integration use cases with Odoo Helpdesk

Demo

Location: Mezzanine 2000 - 10/12/22, 1:30 PM - 10/12/22, 2:00 PM (Europe/Brussels) (30 minutes)

Odoo Knowledge: integration use cases with Odoo Helpdesk

Barbara Arias

Barbara works at Odoo as a Business Analyst. She is responsible for managing Odoo implementations with several clients, across multiple industries and recently became an expert in Service Applications.

In this talk, we will see Helpdesk's new features for version 16. Join me to discover how to reduce the number of tickets you are receiving and how to be more efficient by sharing knowledge among your support agents with Odoo's new Knowledge app!