Odoo Knowledge: integration use cases with Odoo Helpdesk

All Talks

Talks

Opening Keynote - Unveiling Odoo 16
Fabien Pinckaers
Done
The new Odoo MES: a manufacturing revolution
Mathieu Germain
Done
How to automate your B2B sales processes with an ecommerce platform?
Thomas Dobbelsteyn
Done
What's New in Odoo Accounting?
Wynand Tastenhoye & Eva Lombardo
Done
How to manage your replenishment wisely?
Viktoria Emmer
Done
Home working under control
Catherine Niederpruem (caem)
Done
Next Level Document Management
Ophélie Italiano
Done
Gérez votre fiduciaire avec Odoo
Lionel Portmans & Grégory Bellemont
Done
Understanding the Odoo Website revolution, a great opportunity for web agencies
Clément Watthez
Done
Advanced Manufacturing Scheduling
Charlotte Dendoncker
Done

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Odoo Knowledge: integration use cases with Odoo Helpdesk

Demo

Location: Mezzanine 2000 - 10/12/22, 1:30 PM - 10/12/22, 2:00 PM (Europe/Brussels) (30 minutes)

Odoo Knowledge: integration use cases with Odoo Helpdesk

Barbara Arias

Barbara works at Odoo as a Business Analyst. She is responsible for managing Odoo implementations with several clients, across multiple industries and recently became an expert in Service Applications.

In this talk, we will see Helpdesk's new features for version 16. Join me to discover how to reduce the number of tickets you are receiving and how to be more efficient by sharing knowledge among your support agents with Odoo's new Knowledge app!