Opening Keynote - Unveiling Odoo 16
The paperless journey of Seventh Dimension!
Senior Care Home starts with Odoo - Odoo for healthcare
Making a global multi-company implementation work with the help of local partners
Manufacture and Sell Cutlery with Odoo
Noé Nature Group: manage 6 companies at a time with Odoo
Odoo as a real estate software: SmartBrix
How Odoo is being implemented as a single solution for all departments of a big retailer
Maximilien Maus de Rolley & Evelyne GobletDone
How Odoo Transformed XLG; facility, home & industry services
The social sector empowered by Odoo: the FEDAS case
Julia Maria ZimmermanDone
Christophe is a mechanical engineer and Insead MBA, passionate about driving commercial growth. For over 20 years, he held senior management positions for the Shell organizations running businesses around the world. As business transformation manager, he led the business part of SAP implementation to improve the profitability of the downstream business globally. In 2020, Christophe decided to jump into the entrepreneurial adventure. He bought IDtech, a Belgian company specialized in security access and time management solutions. His challenge: How to accelerate the IDtech digital transition to significantly improve the customer experience and establish a platform for growth?
IDtech offers innovative technologies to secure business access, manage time and visitors. IDtech is a leading actor in his business. With highly reputed products developed in-house in Belgium by talented engineers. Unfortunately, the company information systems were fragmented and obsolete, leading to low operational performance and therefore unsatisfying customer service, as well as poor management information to address it. To improve the company’s performance and the customer satisfaction, IDtech has decided to accelerate its digital transformation with the following objectives: better customer experience from offer to invoice, better work efficiency through integrated applications, improved after sales services and reduced product development time to market using project management system. IDtech chose Odoo and Eezee thanks to the large functional coverage of Odoo and Eezee similar project experience. After 6 months of project implementation, the 25 users are using Odoo applications daily to generate leads with the website, transform them into sales orders, production orders, service tickets and invoices in accounting. The aftersales department has access to all customer information and follow their interventions using helpdesk applications. IDtech now proposes subscription models with more recurring revenues, including direct debit. As buyer of the company, Christophe has a tighter control over his company’s processes and envisages the future with confidence.