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How the London Muslim Mosque NGO digitalized its activities to survive the pandemic
Customer Success Story Community Talk
Location: Mezzanine 500 - 10/12/22, 11:00 AM - 10/12/22, 11:30 AM (Europe/Brussels) (30 minutes)

How the London Muslim Mosque NGO digitalized its activities to survive the pandemic
Eihab Bakir
CEO at Integrated Technology Software Solutions (ITSS)
CEO at Integrated Technology Software Solutions (ITSS)

Eihab is a chief visionary and strategist, who managed to merge two organizations to make ITSS an international company. Eihab brings more than 28 years of experience in software delivery in the North American markets, working with medium and fortune 500 companies such as Disney, Bank of America, and Northwest Airlines to name a few.

The London Muslim Mosque is a registered charity organization in Ontario, Canada. It is a religious, educational organization with 40+ full-time employees, 100+ part-time employees, and hundreds of volunteers.

When the pandemic hit, the government of Ontario mandated a complete lockdown. Therefore, the organization completely lost most of its income sources. Regular general donations usually amounted to $30,000 a month, and they were hoping to collect $350,000 with the fundraising event for the Ramadan month and other categories of donations making the total at risk of not being raised for the year around ~$1 Million.

This presentation will first show how we turned Odoo eCommerce and Subscription apps into donation collection tools to cater to one-time and automatic recurring donations. Not only did the organization make up for the loss of income due to successive lockdowns but also still generates income to this day, even after things are back to normal, thanks to Odoo. The total donation collection amounts are now higher than before the pandemic.

In addition, we also installed the Email and Social Marketing apps to improve the organization's communications with its patrons and promote its services and donation collection.
Furthermore, when the Ontario government allowed religious services to resume but with restrictions on the total number of people within a closed space, we customized the Event app so people could reserve their spots by registering online and going through the COVID health check questionnaire. We met the health authorities' regulations by tracking attendees to the services and having the list available for contact tracing.

In summary, we will demonstrate how Odoo helped this organization to improve its communication, increase its income, and provide better and more organized services to its patrons.