Helpdesk: a 5-Star After-Sales Service for Your Customers | Odoo

Talks

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Event Odoo Experience 2020 starts on September 30, 2020 at 2:00:00 PM +0200

Helpdesk: a 5-Star After-Sales Service for Your Customers

Demo Functional

Location: Studio3 - 10/1/20, 2:30 PM - 10/1/20, 3:00 PM (CDT) (30 minutes)

Helpdesk: a 5-Star After-Sales Service for Your Customers

Renee Lang Technical Support Specialist Manager at Odoo

Renee is the Head of Support at Odoo in San Francisco. She joined Odoo in 2015 as an Implementation Consultant and has a passion for helping Odoo users succeed!

As your business grows, having the right tool to support your helpdesk team on recording, tracking, and managing issues raised easily and efficiently is key!

In this talk, which will be filled with use cases, you will be introduced to the after-sales features implemented in Helpdesk:

- Refunds (issue credit notes from tickets);

- Repairs (generate repair orders for broken items from tickets);

- Coupons (grant promotional coupons from tickets);

- Returns (return products from tickets);

- Integration with the Field Service app.

Join us!

Accomodata

ArkeUp

Auguria

axxelia GmbH

Bista Solutions

Blue Stingray

brain-tec group

Camptocamp SA

Captivea

Centione

Cybrosys Technologies

Dootix

DynApps

ecoservice - Odoo Dienstleister

Ever Business Solutions

FORGEFLOW

HODEI

IFE GmbH

Intero Technologies

KARIZMA CONSEIL

Linserv

much. Consulting

Nanobytes

Niboo

Novobi

Odoo Business Solutions

OdooTec

OERP Canada

Open Source Integrators (OSI)

Pioneer Solutions

Port Cities

Process Control

Rapsodoo

Rapsodoo

Rapsodoo

Seedble

SLNEE

Sodexis, Inc.

Smart IT

SPEARHEAD International Inc.

Syentys

TECLIB

Todoo

Vauxoo

Packt

Acsone

BHC

Essatto Software

Logicasoft

Morwi Encoders

OmniaSolutions

Optesis

Odoo Community Association (OCA)

Syncoria

TaxCloud

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