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Opening Keynote - Unveiling Odoo 14
Fabien PinckaersDone
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Keynote - Vision & Strategy
Fabien PinckaersDone
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Scheduling Made Easy: Planning and Time Off
Marc MartinezDone
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Appraisals: Measure Employees Performance with Goals and Surveys
Roger QiuDone
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How to Make Interactive Meeting Presentations with Odoo Survey
Yosiat GimbernardDone
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Studio: Approvals and Workflows
Parth R. SukhadiaDone
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Business Intelligence: The New Data Cleansing App
Jigar AminDone
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Advanced Manufacturing Planning
Tyrone YanagaDone
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SMS Marketing: Get the Most Out of Your Marketing Campaigns
John GuardadoDone
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US Tax Compliance with Odoo & TaxCloud
Fabrice HenrionDone
Renee is the Head of Support at Odoo in San Francisco. She joined Odoo in 2015 as an Implementation Consultant and has a passion for helping Odoo users succeed!
As your business grows, having the right tool to support your helpdesk team on recording, tracking, and managing issues raised easily and efficiently is key!
In this talk, which will be filled with use cases, you will be introduced to the after-sales features implemented in Helpdesk:
- Refunds (issue credit notes from tickets);
- Repairs (generate repair orders for broken items from tickets);
- Coupons (grant promotional coupons from tickets);
- Returns (return products from tickets);
- Integration with the Field Service app.
Join us!