Opening Keynote - Unveiling Odoo 14
Keynote - Vision & Strategy
Studio: Approvals and Workflows
Parth R. SukhadiaDone
Appraisals: Measure Employees Performance with Goals and Surveys
Business Intelligence: The New Data Cleansing App
Scheduling Made Easy: Planning and Time Off
How to Make Interactive Meeting Presentations with Odoo Survey
What's New in IoT?
SMS Marketing: Get the Most Out of Your Marketing Campaigns
Advanced Manufacturing Planning
Renee is the Head of Support at Odoo in San Francisco. She joined Odoo in 2015 as an Implementation Consultant and has a passion for helping Odoo users succeed!
As your business grows, having the right tool to support your helpdesk team on recording, tracking, and managing issues raised easily and efficiently is key!
In this talk, which will be filled with use cases, you will be introduced to the after-sales features implemented in Helpdesk:
- Refunds (issue credit notes from tickets);
- Repairs (generate repair orders for broken items from tickets);
- Coupons (grant promotional coupons from tickets);
- Returns (return products from tickets);
- Integration with the Field Service app.