Target audience: Expert, Sales & Marketing Department

Version covered: v10

What will people learn from this talk:
- Improve your online presence
- Offer higher quality customer service to your clients and potential clients
- Increase your sales by using Livechat

What should people expect from this presentation: To learn how to take advantage of this simple Livechat tool and reach out to different types of audience. First of all, you can help your own customers, and offer live support through your website. You can be there for your clients and give them a hand live. This increases your customer service quality and efficiency.
Secondly, you can create a stronger and more personal online presence for the users, and possible clients who don't know you well. You might think that your website is clear enough or that you have written a pretty clear text, but it might not be the same for your visitors. So, it's important to be there, talk to your potential clients and explain what you do and how you can help.
Last, leverage the Livechat as a way of generating leads directly from your website. The visitors on your website might need some direction from your side. So, the Livechat is the perfect means to come and offer support, and offer your services.

Who better to explain your product and your services, than you! It's a simple and free tool right at your fingertips Come see how Livechat has impacted Odoo and how we plan to continue using it. We will also offer some examples and numbers to show just how much Livechat can help you and your business, from increasing your sales to improving your relationship with your clients from day one.

The structure of this talk: Presentation & short demo