Supporting Odoo Clients through Slack integrated Chat
Odoo Experience 2016
What will people learn from this talk? The complete process for providing support to Odoo clients, using Slack chat integrated on their Odoo databases, by Talkus. Learn how to integrate Slack to give an easy way for your Odoo Client to communicate with your support department, and receive notifications on your smartphone, personal computer, tablet, etc. Included also at the presentation, helpdesk tickets generation also integrated at the client database (web services connection with supporter database) and portal management for follow up.
What is the structure of this talk? Live demonstration on Odoo9 Community
About The Author
Manuel Cordoba firstname.lastname@example.org http://www.adhoc.com.ar/ Manuel Cordoba was born in Rosario, Argentina in 1984. He is an industrial engineer with passion in getting things done. He has been working as a functional expert and implementer of Odoo/OpenERP for the last 5 years, and founded Adhoc, a company that provide ERP implementations and software solutions based on the Odoo framework. He enjoys kitesurfing, snowboarding, playing jazz piano and listening to progressive rock.
Lightning Session / Congrès