POS offline red button not active?
From time to time some Pos sessions are showing the Red button (top right corner) with a number (1 or 2 or n)
I understood the cause lies with the internet connection been lost and that - when connection is ok - the POS session will automatically resume its online work; thus the "red" transactions will change to "green".
I also understood that the "red button" was an active one; may be I misunderstood because in my installation (Saas online offer)
it is not active
First question: are the transaction lost? Second: how to recover from red to green when this not automatic?