Odoo Experience 2020
-
Opening Keynote - Unveiling Odoo 14
Fabien PinckaersHecho
-
Keynote - Vision & Strategy
Fabien PinckaersHecho
-
How to Make Interactive Meeting Presentations with Odoo Survey
Yosiat GimbernardHecho
-
Studio: Approvals and Workflows
Parth R. SukhadiaHecho
-
Scheduling Made Easy: Planning and Time Off
Marc MartinezHecho
-
Business Intelligence: The New Data Cleansing App
Jigar AminHecho
-
Appraisals: Measure Employees Performance with Goals and Surveys
Roger QiuHecho
-
A No Brainer: the Bank Reconciliation Tool
Richard ShallHecho
-
SMS Marketing: Get the Most Out of Your Marketing Campaigns
John GuardadoHecho
-
What's New in IoT?
Daoud NaouriHecho
Renee is the Head of Support at Odoo in San Francisco. She joined Odoo in 2015 as an Implementation Consultant and has a passion for helping Odoo users succeed!
As your business grows, having the right tool to support your helpdesk team on recording, tracking, and managing issues raised easily and efficiently is key!
In this talk, which will be filled with use cases, you will be introduced to the after-sales features implemented in Helpdesk:
- Refunds (issue credit notes from tickets);
- Repairs (generate repair orders for broken items from tickets);
- Coupons (grant promotional coupons from tickets);
- Returns (return products from tickets);
- Integration with the Field Service app.
Join us!