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Odoo Experience 2018
Boost Your Sales and Visibility with Odoo LiveChat
Functional Discovery
Ubicación: Hocaille - 5/10/18 11:10 - 5/10/18 11:30 (Europe/Brussels) (20 minutos)
Boost Your Sales and Visibility with Odoo LiveChat
Elaine Brasseur (ebr)
Elaine Brasseur (ebr)

Nicoleta has been working with Odoo for almost 5 years in the Marketing and Customer Engagement departments.


During this talk you will be presented with ideas on how to: 
- Improve your online presence
- Offer higher quality customer service to your clients and potential clients
- Increase your sales by using LiveChat

This presentation will demonstrate how to take advantage of the Odoo LiveChat tool, and use it to reach out to different types of audiences.

One of the many advantages of the LiveChat tool is that it allows you to help your customers by offering live support directly via your website. Being visible, and being able to assist your customers in real time, will increase the quality and efficiency of your customer service, and thereby customer satisfaction. Furthermore, in case visitors find your website difficult to navigate, LiveChat allows you to not only assist them immediately, but also get important customer feedback for improvements. Last but not least, the LiveChat is a way of generating leads directly from your website.

Essentially, who better to explain your product and your services, than you! During this presentation you'll see that this is a simple and free tool, and right at your fingertips. Come discover how LiveChat is used at Odoo and how we plan to continue using it in the future. Through real examples and figures, we'll also demonstrate just how much LiveChat can impact your business, from increasing your sales to improving your client relationship from an early stage.