Caliva and the Cannabis Industry
Eric McGovern, Senior Director - Digital Product Management at CalivaHecho
Transitioning CRM from Salesforce and Microsoft Dynamics to Odoo
Rich Sales, Director at Open Source IntegratorsHecho
Key Differentiators of Odoo's Value Proposition
Pamela Larromana, Partnership & Alliances Advisor, Americas at OdooHecho
What is Odoo (Ecosystem, Business Model, Product, and Vision)
Yosiat Gimbernard, Head of Product CommunicationsHecho
The Cannabis Vertical And Odoo
Joshuah Rodery, Consultant at CaptiveaHecho
Ask Me Anything w/ Fabrice Henrion (Director America at Odoo)
Fabrice Henrion, Director Americas at OdooHecho
The Odoo Partner's Roadmap To Success
Elizabeth Sanchez, Head of Partnerships & Alliances, Americas at OdooHecho
Talk For Partners: How To Train Your Salespeople
Raul Sanchez, Channel Team Manager at OdooHecho
How Integration And Automation Can Transform Your Manufacturing Operations
Faisal Basar, CTO at BistaHecho
Tips & Tricks In Odoo's User Interface
Alexander Baños, Odoo Business AnalystHecho
Dennis Mullert is the Director of Latin America at Five9 an is responsible for all business development and strategic execution of the Five9 cloud-based contact center suite of products in Latin America.
Past experience: Vice President - Latin America Region -- Teleopti Oversee and direct all business development and strategic execution and success of the Teleopti Workforce Management & Planning solutions in Latin America. Customer Experience and Engagement Practice Leader, Avaya Americas International Oversee business development and strategic execution and success of the Avaya Customer Experience and Engagement solutions in the Americas International region.
Today's customers expect to interact with brands in their preferred channel of communication. Organizations have to access all of these interactions in one easy to use platform to keep up with the demand. Integrating with private social media, public social media, email, SMS, chat and telephony can be a challenge for any organization. With Odoo can centralize all interactions an give the agent/employee the correct information at the right time in the preferred channel. Leverage the power of Odoo with Five9 and other integrated tools to communicate effectively creating a desire consumer experience for your clients. Customer Engagement is the emotional connection between a customer and a brand. Highly engaged customers buy more, promote more, and demonstrate more loyalty. Providing a high-quality customer experience is an important component in your customer engagement strategy. Use Odoo and other integrated tools to design and create the perfect customer journey for your clients.