ATRONIX shpk
ATRONIX is committed to delivering top-quality assembly solutions and electronic manufacturing services to bring our clients innovative ideas to life.To become the premier PCB assembly facility in the Western Balkans, recognized for our competitive prices, dedication, expertise, quality, and commitment to sustainability
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Dafinor sh.p.k
Dafinor, with over 25 years of expertise, is a leading name in wood production and furniture manufacturing in Albania. Renowned for their craftsmanship and dedication to quality, Dafinor has become a symbol of excellence in their industry, consistently delivering high-end furniture solutions for both residential and commercial clients. Their work is particularly distinguished by the creation of custom-made furniture for the Albanian Parliament, underscoring their ability to meet the most demanding standards of design and durability.Throughout its history, Dafinor has combined traditional woodworking techniques with modern technologies, offering products that reflect both heritage and innovation. Their commitment to sustainable practices and attention to detail has earned them a loyal client base across Albania and beyond. By producing bespoke furniture that balances aesthetics and functionality, Dafinor has positioned itself as a trusted partner for those seeking superior craftsmanship.
As Dafinor continues to expand its operations and modernise its processes, we are proud to have integrated Odoo into their business infrastructure. This transition has allowed them to streamline operations, optimise inventory management, and enhance production planning, ensuring that they maintain the high levels of efficiency and quality they are known for. By utilising Odoo’s comprehensive suite of tools, Dafinor is well-equipped to support their growing customer base while continuing to innovate in wood production and furniture manufacturing.
We look forward to supporting Dafinor on their path to continued success and are excited to be a part of their journey as they uphold their legacy of craftsmanship and quality. Fabricación / Mantenimiento
EMS ALBANIAN PORT OPERATOR
EMS Albanian Port Operator was founded many years ago with the vision of becoming a leading player in Albania’s maritime logistics.Today, EMS Albanian Port Operator is a key player in Albania's port operations, managing large volumes of cargo and providing comprehensive logistics services.EMS Albanian faced increasing complexity in maintaining port equipment, managing preventive maintenance, and tracking repair schedules.The decision to implement Odoo was driven by the need for a robust, user-friendly system that could integrate maintenance processes across various departments.Fabricación / Mantenimiento
Edico Group Shpk
EDICO Ltd is a company operating in the Albanian market since 2013 in the field of electrical systems, with a staff of European standards, trained in Germany. We are the leading company in providing products and services in the field of electricity and renewable energy. Our mission is to greatly increase the interest of Albanians towards solar energy, thus saving their income. Flexibility, dynamism and speed are our motto. All products are designed and manufactured by world-renowned firms such as Schneider Electric, ABB, Siemens, Benq and others giving us quality, safety and performance.Edico Group choose Master IT as an experienced company in implementing Odoo. Fabricación / Mantenimiento
Enpi shpk
ENPI Shpk – A Leader in the Electrical IndustryENPI Shpk is an Albanian company with over 25 years of experience in the electrical industry, specializing in the design, assembly, and trade of electrical materials and equipment for distribution and transmission lines up to 110 kV. The company has supplied major projects in the energy sector, including substations, transmission lines, photovoltaic plants, and hydropower plants.
As an official distributor of some of the most renowned manufacturers, ENPI guarantees high-quality products and sustainable solutions for its clients. With a strong focus on innovation and advanced technology, the company aims to maintain its position as a strategic partner in the energy sector in Albania and the region.To enhance operational efficiency and ensure seamless business processes, ENPI chose Master IT as its official Odoo partner in Albania for Master IT’s proven expertise – With over 8 years of experience in Odoo ERP implementation, Master IT has successfully adapted the system to the Albanian market and specific industry needs. Fabricación / Mantenimiento
I.N.C.A. shpk
PetEat I.N.C.A. NORD FISH Sh.p.k is the only producer of natural casings & animal by-products in Albania. PetEat Shpk is a modern company that performs full cycle of work related to processing,packaging and logistics of animal intestines & by-products under the trademark 'INCA: Natural Casings'.
The company was founded in 2004 and for more than 10 years the company has managed to work its way up and now we are the only company in the Balkan region operating in the field of high-quality natural casings and animal by-product production. Today our products are used by the biggest Albanian meat companies and are exported to Balkan countries and EU.
PetEat Shpk has been taking up intense development and modernization initiatives since 2007. A significant amount of our profit is regularly reinvested in the purchasing of modern and technological equipment. As a result, the company increases the volume of products yearly and we believe in having a direct impact on people by providing them with healthy food. We also care about the environment through suitably processing animal intestines, thus contributing to a cleaner environment, not only for the surrounding area but for the entire Albania community.
The company is certified with the Quality system ISO 9001:2008 and the Principles Of HACCP.
After a bad experience in the implementation of software in their company, Inca chose Master IT and entrusted us with the entire implementation of the entire manufacturing process, accounting management, sales and purchase, POS, employee management, documents, assets etc. After we assisted and consulted with the client about the entire manufacturing chain and how it works, we came up with a single solution that included the entire business management in a single software, through ODOO.
The purpose of PetEat I.N.C.A. NORD FISH Sh.p.k. is to manage at any time and place their company and the resources entrusted to them and the growth of their company and their finances they have entrusted to us through the management that is achieved with a single software that summarizes every company activities in one, Odoo.
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Iceberg Communication
Iceberg Communication is one of the first innovative and integrated advertising and communication agencies founded in Tirana, 1999. Now, for more than two decades, they have been the testimonials and a determinant actor of tremendous changes in this industry. Iceberg Communication fuse specialists from advertising, event management, and decoration to work, inspire, and engage in customer relationships. What they do is more than what you see. What you see is only the tip of the ICEBERG. It is Beyond Communication.” To run their activity of advertising, organization of events and marketing, the company was looking for an ERP Solution and they chose Odoo through STRING as their partner for the automation of work processes. Fabricación / Mantenimiento
M&M MEDICAL
M&M Medical as part of Brianza Dent Group is a dental clinic specialised in the process of Import/Export of dental, pharmaceutical and medical materials and equipment. The clinic also distributes various medical and pharmaceutical medications as well as various activities in the field of medicine and dentistry. For all automation of their processes M&M Medical chose Odoo flexibility and simplicity!
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OzV Marketing
Oz Marketing is a dynamic marketing agency founded in 2020, providing strategic communication solutions for local and international clients. With a strong background in brand building, personal branding, PR, and digital marketing, Oz has grown into a recognized name in the industry. The agency is known for its ability to tailor marketing campaigns to clients' needs, working across industries such as real estate, finance, healthcare, and technology.
As Oz Marketing continues to expand beyond its founder’s personal brand, the agency recognized the need for a more efficient system to manage its growing workload. The decision to implement Odoo was driven by several key factors:
Project management automation – Oz Marketing manages multiple projects simultaneously, requiring a structured and centralized platform to track progress, deadlines, and deliverables. Odoo's project management module allows for streamlined task assignments, time tracking, and workflow automation.
Team collaboration & efficiency – With a growing team and increasing client demands, internal coordination is essential. Odoo provides a collaborative workspace where team members can manage tasks, communicate, and stay aligned on project goals.
CRM & Client Management – As the agency expands its client base, having a robust Customer Relationship Management (CRM) system ensures seamless lead tracking, client interactions, and follow-ups, improving customer retention and sales strategies.
Data & performance insights – Odoo offers reporting and analytics tools that help Oz monitor business performance, measure campaign success, and make data-driven decisions.
Scalability & growth – By automating operations and reducing manual work, Oz can focus on strategic growth and service innovation, ensuring sustainable expansion in the market.
By integrating Odoo, Oz Marketing is optimizing its operations, improving team productivity, and enhancing client management—paving the way for a more structured and scalable future.
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Selmani shpk
The story of Selmani Factory is a remarkable testament to resilience and innovation—an inspiring example of the classic adage “from zero to hero.” Founded in 1994 by a visionary entrepreneur in the wake of Albania's transition from communism, the factory began as a modest distributor of construction materials. Within just four years, it quickly evolved into the country’s first hot-dip galvanising and tank production facility, establishing itself as one of the largest in the Balkans.As the years progressed, Selmani Factory exceeded the manufacturing capabilities of the local Albanian market, expanding its reach into European and global markets. The company has set new standards in production and construction within Albania. Recently, it has significantly broadened its offerings to include metal construction and road barrier production, further solidifying its position as a leader in the industry.
At the helm of Selmani Factory is its founder, a true leader who prioritises the factory's value proposition and fosters a familial atmosphere for his team. His perseverance, dedication, and hard work have shaped the company into what it is today, creating a unique culture where employees stay for decades. It’s not uncommon to find team members who have been with Selmani for over 24 years, a rarity in the Albanian market.
When we first engaged with the CEO, the objective was clear: the factory required a comprehensive platform capable of managing all departments while generating detailed business intelligence reports to inform strategic decision-making. The CEO, who holds an advanced degree in Business Management from Austria and possesses extensive industry experience, is committed to elevating the factory's operations to compete effectively in Europe. He has inherited the best values from his father, who remains the president of the company.
The existing local accounting software was insufficient to support the factory's growth and the CEO's vision. Our task was complex, requiring the implementation of multiple applications to create a full cycle that encompasses all administrative and production processes. The galvanising process presented unique challenges that demanded tailored solutions. One of the significant hurdles was developing an integrated human resources solution that accurately reflected daily job tasks and payroll. Different workers performed varying tasks each day, necessitating a robust and adaptable system to manage compensation.
As Odoo partners, we were committed to delivering an exceptional ERP implementation experience. A key success factor was the active support of the CEO, who served as the Single Point of Contact (SPOC) for the project. We dedicated extensive time to gap analysis and on-site observations, gaining a comprehensive understanding of the factory's operations. Our efforts resulted in the successful implementation of Odoo modules covering all aspects of the factory, including CRM, sales, purchasing, document management, manufacturing, product lifecycle management, quality control, maintenance, dashboards, HR, and payroll.
It is worth noting that Selmani Factory is part of a larger group that includes various companies, such as a construction firm and the only Hilton Hotel in Tirana.
The leadership at Selmani Factory resonates with Odoo's philosophy and appreciates the platform's capabilities. As they prepare to go live with their full operations, we eagerly anticipate their feedback on their Odoo journey. We are committed to supporting them at every step, ensuring that their implementation reflects the unique story of their company and aligns with the principles of the Fourth Industrial Revolution. Fabricación / Mantenimiento
Serena Furnitures Shpk
Serena Furniture is a leader in the Albanian market in the field of furniture manufacturing since 2002 and for 20 years in the market, it continues to develop thanks to the passion and desire to fully respond to the demands of customers, and to bring its needs into reality. Today, Serena Furniture is famous and one of the biggest companies in the Albanian market and is proposed as the partner of every company, both locally and in the wider area. Serena Furniture has the largest premises of 14,000 square meters where it is designed and produced and the customer has the opportunity to choose as desired in the modern showroom. They offer cooperation with the most famous names in the European market, providing import and export inside and outside the country. For several years now, Serena Furniture has chosen Master IT to implement Odoo in their company, they received our consultancy and experience in the successful implementation of projects in large companies. With the need to fully manage manufacturing, accounting, purchasing, sales, human resource,es and any other asset in the company, Serena Furniture is one of our best references, which manages the entire company's activity every day using Odoo software. Today, Serena Furniture not only uses the system effectively every day but also refers us as a potential partner in other businesses.Fabricación / Mantenimiento
Toska Trading Group
Toska Trading Group is a leading distributor of high-quality raw materials for the furniture industry. With a strong commitment to excellence, innovation, and customer satisfaction, we provide a comprehensive range of products tailored to meet the needs of furniture manufacturers across Albania.Our mission is to supply the finest raw materials to the furniture industry, empowering manufacturers to create exceptional products that enhance everyday living. We strive to be the preferred partner for our customers by delivering superior quality, reliable service, and sustainable solutions.Toska Trading Group chose Master IT for their unparalleled expertise in Odoo ERP implementations, ensuring a seamless transition and integration with our existing systems."Master IT's deep understanding of the local market and regional business dynamics made them the ideal partner for our ERP transformation journey says Elsa Toska , the owner of Toska Trading Group.
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lugano home collection
Lugano Home Collection - Welcome to Lugano Home Collection, a modern furniture company that epitomizes luxury design and minimalism, catering to the discerning tastes of luxury villas and prestigious hotels worldwide. Each piece in our collection embodies the perfect balance between opulence and understated sophistication. From sumptuous sofas and exquisite dining sets to refined bedroom furniture and stylish accessories, our range exudes a sense of timelessness that complements the grandeur of luxury living.At Lugano Home Collection, the staff collaborate closely with esteemed designers and interior experts to offer tailored solutions that transform the space into a haven of modern luxury. Whether the client seek a complete interior makeover or a few select statement pieces, the dedicated team assist the client in realizing their vision. Their unmatched selection also sets LHC apart from others. Their large inventory is constantly growing, so they needed an All-in-One software to manage everything from sales, purchasing, POS, finance, inventory and much more. LHC chose Master IT as a trusted partner to implemented odoo as we had previous experience with furniture companies and we know how to fit every need in the amazing odoo software.We have combined our several years of experience with our knowledge to realize a very successful implementation.
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