Ir al contenido
Menú
Se marcó esta pregunta
2 Respuestas
1601 Vistas

Hello Community,


we are using Odoo Online 17 Standard.


Our main focus is on After-Sales/Customer Service, where we invoice the worked hours. We would like to implement a feature where our customers not only receive their invoice but also a timesheet via email, preferably automated.


To achieve this, I have customized the standard invoice sending template and attached an additional dynamic report (Timesheet). However, this does not have any effect on the invoice sending process.


Is this a configuration error or a bug in the software? Other reports/attachments are considered during sending (e.g., for quotes).


Thank you all

Avatar
Descartar
Autor Mejor respuesta

Hello Jorn,

we have found that the "Send & Print" button is hardcoded. When we open this dialog, only an invoice is generated and sent - nothing more. However, if we send a message (via Chatter) and use the advanced editor there, we have the option to choose a template - this is where the automatic creation of an invoice + hours report works. This also means that we have to create each invoice individually for this result. I have not yet found an automated process to do it bulk.

Regards

Steffen


Avatar
Descartar
Mejor respuesta

Hi, 
have you found any workaround for this?  We are having the same issue...

Any help would be appreciated.

Best regards,

Avatar
Descartar
Autor

Hello, I've found this pull request. Let's hope for a solution!
https://github.com/odoo/odoo/pull/187381

Publicaciones relacionadas Respuestas Vistas Actividad
2
nov 24
1728
8
jul 24
23041
3
feb 24
2989
1
feb 23
3025
1
abr 22
2479