In the statement line and account line, there's matching entries, but the validate button is grey and i cannot click on it. Yet, on the dashboard still show as unreconciled items. Where went wrong? Pls help, thank you.
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Hi,
Please refer to the following links:
Videos:
1. https://www.youtube.com/watch?v=3LmVpfslac8
2. https://www.youtube.com/watch?v=VLCnG5sN2hU
3. https://www.youtube.com/watch?v=P4t1KIjB1Dc
Blogs:
1. https://www.odoo.com/documentation/18.0/applications/finance/accounting/bank/reconciliation.html
2. https://www.cybrosys.com/blog/how-to-manage-the-reconciliation-process-in-odoo-17-accounting
Hope it helps.
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Same proble ODOO 18.2
Please contact Odoo Support at odoo.com/help