Odoo.com accounts¶
This document describes how to edit and manage an Odoo.com account, including adding a client database, deleting an account, resetting a password, and enabling two-factor authentication.
Grant users access to database¶
A database can be linked to an Odoo.com account that was created by a different Odoo.com account. This allows the database to appear in the My Databases page of the account. To do so, the client Odoo.com account needs to be added to the database as a user.
First, sign in to the Odoo.com account that created the client database. In the main Odoo dashboard of the database, navigate to the Settings app, and click Manage Users in the Users section. Click the New button, and enter a name in the Name field for this user. Next, enter the email address used to register the desired Odoo.com account in the Email field. Navigate back to Settings using the breadcrumbs, and a pop-up window titled Users Invitations appears, with a warning that adding additional users will increase the amount of the subscription.
Click Confirm, and the Users list appears. An invitation is automatically sent to the email address. Once confirmed, the client database now appears in the My Databases page of the target Odoo.com account.
Tip
To provide full access to the database for this user, set the Dashboard field under the Productivity header to Admin. Next, set the Administration field under the Administration header to Settings.
Delete Odoo.com account¶
To delete an Odoo.com account, start by clicking the profile icon in the upper-right corner (represented by the username and icon) to reveal a drop-down menu. From the drop-down menu, select My Odoo.com account, which reveals the user portal.
From the user portal, the delete option can be accessed by going to . It can also be accessed by going to https://www.odoo.com/my/home.
Danger
Deleting an Odoo account is irreversible. Be careful performing this action, as the Odoo.com account is not retrievable once deleted.
Upon clicking the Delete Account button, a pop-up window appears, requesting confirmation for the account deletion.
To confirm the deletion, enter the Password and the Login for the account being deleted. Then, click the Delete Account button to confirm the deletion.
Odoo.com account password change¶
To change an Odoo.com account password, first login into the Odoo.com user account from the Odoo.com login page. After logging-in, go to the upper-right corner of the screen, and click the ▼ (down arrow) icon next to the profile icon. Then, select My Account, and a portal dashboard appears.
To change the Odoo.com password, click on the Edit Security Settings link, below the section. Next, make the necessary changes by typing in the current Password, New Password, and verify the new password. Lastly, click on Change Password to complete the password change.
Note
If a customer would like to change the login, contact Odoo support here.
Note
Passwords for Odoo.com users and portal users remain separate, even if the same email address is used.
Add two-factor authentication¶
To add two-factor authentication, login into the Odoo.com user account from the Odoo.com login page. After logging-in, go to the upper-right corner of the screen, and click the ▼ (down arrow) icon next to the profile icon. Then, select My Account, and a portal dashboard appears.
If the user would like to turn on two-factor authentication (2FA) for Odoo.com access, click on the Edit Security Settings link below the section.
Click on Enable two-factor authentication to turn on 2FA. Then, confirm the current password in the Password field. Next, click on Confirm Password. Following that, activate 2FA in a 2FA app (Google Authenticator, Authy, etc.), by scanning the QR code or entering a Verification Code.
Finally, click on Enable two-factor authentication to complete the setup.
Note
Under My Account Odoo.com users can also access the following:
My Partner dashboard
My In-App Services
My Apps Dashboard