Invoice Time Spent on Tickets (Postpaid Support Services)¶
Directly pull the billable time you have tracked on your helpdesk tickets into sales orders and invoices through a project task. It gives you more control over what you charge your client, and it is more efficient.
Create a sales order and an invoice¶
Now, once you have recorded the time you spent on the helpdesk ticket, under the Timesheets tab, access the task clicking on its name.
Create Sales Order and proceed to create the invoice.