Apparaten en integraties¶
The Phone app can be used on many different devices, such as a computer, tablet, mobile phone, and many more. This is helpful in that it reduces costs, and employees can work from anywhere in the world, so long as they have a broadband internet connection.
Odoo Phone is SIP (Session Initiation Protocol) compatible, which means it can be used with any SIP compatible application.
This document covers the process of setting up Odoo Phone across different devices and integrations.
The Phone app is fully integrated with all Odoo apps, allowing users to click into any app, and schedule a call as an activity in the chatter.
Example
For example, in the CRM app, a user can click into an opportunity, and click on Activities in the chatter.
Vervolgens kunnen ze kiezen voor Bel, en onder Due Date kunnen ze een datum selecteren.
Zodra ze op Opslaan klikken, verschijnt er een activiteit in de chatter.
Should the Due Date be for today’s date, the activity shows up in the Phone widget.
Use Odoo Phone on a computer¶
The Odoo Phone app and widget can be used from any browser on a laptop or desktop device. Simply click on the (Phone) icon icon in the upper-right corner, while in the Odoo database, and the widget appears.
Zie ook
To see how to use the Phone widget on a desktop/laptop computer, check out this documentation: Phone widget.
Use Odoo Phone on a mobile device¶
Belangrijk
While outgoing calls can be placed using Odoo on a mobile device, the Odoo Phone app does not ring on incoming calls. If the user needs to be reachable on a mobile device at all times, an app, like Zoiper, should be used. Apps like that stay connected in the background at all times.
For more information, see the Zoiper Lite section.
The Odoo Phone app can be used on tablets and mobile phones, through the Odoo Android or Apple iOS applications. Additionally, a mobile web browser can be used to access the database.
Waarschuwing
Odoo Android and Apple iOS applications are no longer being maintained by Odoo on the Android and Apple portals. This means Odoo support only handles limited scopes of Odoo Android or Apple iOS support tickets.
While in the mobile application on a mobile device/tablet, access the Odoo Phone widget, by tapping on the (Phone) icon in the top-right corner. The widget appears in the lower-left corner.
Wanneer de gebruiker voor het eerst belt vanaf de tablet met behulp van de mobiele applicatie, wordt de gebruiker gevraagd Toestaan dat de database de microfoon gebruikt. Klik op Allow wanneer u wordt gevraagd om door te gaan met het gesprek via de microfoon.
Deze stap is noodzakelijk, ongeacht of u de mobiele Odoo-applicatie of webbrowser gebruikt.
Odoo then asks how to make the call. The two options are: VOIP or Phone (should the tablet be enabled for calling). Click the box next to Remember ? should this decision be the default moving forward.
Here is the layout of what the Phone app looks like on a mobile device:
Zoiper Lite¶
Zoiper Lite is a free VoIP SIP dialer with voice and video.
To start using the Zoiper app, download it to the device, via the Zoiper download page.
A mobile device is the most common installation, and this document covers how to set up on the Zoiper iOS application. Screenshots and steps may differ depending on the setup conditions.
After installing the Zoiper application on the mobile phone, open the application, and tap on Settings. Navigate to , and tap on the + (plus) icon to add an account.
Als het VoIP account al is ingesteld, klik dan op Ja. Dit betekent dat er al een gebruikersnaam en wachtwoord voor het account zijn aangemaakt.
Tik vervolgens op Selecteer een provider. Op het scherm dat verschijnt, tikt u op Land in de rechterbovenhoek, om de providers te beperken tot een specifiek land. Kies het land voor de provider die wordt geconfigureerd, zoek vervolgens de Provider en selecteer deze.
Example
If the provider being configured is Axivox, select Belgium. Then, choose Axivox as the provider.
Voer onder de opties SIP de volgende gegevens in:guilabel:Accountnaam, Domain, Gebruikersnaam en Wachtwoord. Al deze informatie varieert, afhankelijk van het account.
Tip
To access this information via the Axivox portal, navigate to . The SIP username, Domain, SIP password, and Address of the proxy server are all present in this tab.
Zoiperveld |
Axivox-veld |
|---|---|
Naam bankrekening |
Kan van alles zijn |
Domein |
Domein |
Gebruikersnaam |
SIP-gebruikersnaam |
Wachtwoord |
SIP-wachtwoord |
Zodra deze accountgegevens zijn ingevoerd, klikt u op de groene knop Registreren bovenaan het scherm. Zodra de registratie-informatie is gecontroleerd, vult Zoiper een bericht in met de mededeling Registratiestatus: OK.
At this point, Zoiper can now make phone calls using the VoIP service.
Linfoon¶
Linphone is an open-source VoIP SIP softphone, used for voice, video, messaging (group and individual), as well as conference calls.
To start using the Linphone app, download it to the device, via the Linphone download page.
A mobile device is the most common installation, and this document covers how to set up the Linphone iOS application. Screenshots and steps may differ depending on the circumstances.
To begin configuring Linphone for use with a SIP provider, first open Linphone, and an assistant screen appears.
Selecteer in dit scherm Gebruik SIP-account. Voer vervolgens in het volgende scherm de volgende gegevens in:guilabel:Gebruikersnaam, Wachtwoord, Domain en Weergavenaam. Zodra u klaar bent, drukt u op Inloggen.
At this point, Linphone is ready to start making calls, once there is a green button at the top of the application screen that reads, Connected.
Tip
Linphone makes a variety of applications for mobile and desktop devices in operating systems, such as Windows, Linux, Apple, and Android. Because Linphone is an open-source project, many new updates are released on a regular basis.