Add terms & conditions

Specifying terms and conditions is essential to set out important contractual points such as payment terms, limitation of liability and delivery terms between customers and sellers. Every seller must declare all formal information concerning products and company policy. On the other hand, each customer must take note of all these conditions before committing to anything. With Odoo Sales, it is very easy to include your default terms and conditions on every quotation, sales order, and invoice that you manage.

Default Terms & Conditions

Configuration

Go to Accounting ‣ Configuration ‣ Settings and activate Default Terms & Conditions.

How to enable Default Terms & Conditions on Odoo Sales?

Note

Please note that this feature is activated via the settings of the Invoicing App and not via the settings of the Sales App. Moreover, you don’t need to install the invoicing application since it is done automatically with the installation of the sales application.

DT&C on your quotations, sales orders, and invoices

In the settings of the Invoicing App, you have the possibility to insert your default terms and conditions.

Default Terms & Conditions on quotation on Odoo Sales

They appear subsequently on every quotation, sales order, and invoice.

DT&C on your quotation templates

According to your business needs, you can specify your terms and conditions on your quotation templates. This is interesting if you have different terms and conditions within your company.

Add Default Terms & Conditions to your quotation templates on Odoo Sales

Important

Be sure to check out our documentation about quotation templates: Use quotation templates, to master each step of this amazing feature.

General Terms & Conditions

GT&C on your website

Use the Website App and create your own general terms and conditions page. For example, here is the Odoo terms and conditions page:

General Terms & Conditions on your website

You can refer to this page in the footer of all your documents. The layout is available in the General Settings under the Business Documents category. For example, this footer appears in every document from Odoo.

General Terms & Conditions in your business documents

GT&C as attachment in your emails

Attach an external document with your general terms and conditions when you are about to send your quotation by email to your customers.

General Terms & conditions as attachment in your email

GT&C as attachment in your quotation templates

Create and edit email templates to set a default attachment for all quotation emails that you will send in the future. To do so, you have to go to Sales ‣ Configuration ‣ Quotation templates and create a new quotation template or modify an existing one. Under the confirmation tab, you are now able to activate online signatures, online payments and to set a confirmation mail in which you have the possibility to configure the default attachment. There, you can put your general terms & conditions.

General Terms & conditions as attachment in your quotation templates

Tip

To customize your email templates, activate the developer mode and go to Settings ‣ Technical ‣ Email ‣ Templates.

With Odoo Sales it is now very simple to deal with terms & conditions.