How do incoming replies generate issues AND tasks?
I have a question about mailing with catchall into our Odoo v10.
Clients reply to messages sent from our system. Reply-to address is the project alias.
In the project settings I can only select one of these options:
Incoming mails create issues
Incoming mails create tasks
While each of these works separately, there is no option to do both. I would like for those replies to generate issues OR tasks depending on what they've replied to.
Is this possible in Odoo? Is there something wrong with my setup perhaps? Is alias on project not the right way to do this?
Thanks in advance for your help,