De Fietsambassade Ghent is a public organization managing bike rental and repair services, with over 8.000 rental bikes, high volume of weekly repairs, and a strong focus on social employment, to help Ghent become a more accessible and bike-friendly city for everyone.

Previously managed through Excel and external tools, their operational model is now centralized in Odoo.

Key takeaway:
- This session shows how Odoo is used as the backbone for rentals, repairs, inventory management, purchasing, and point of sale, spread across multiple physical locations.
- How Odoo’s website module was extended into a user-friendly, integrated rental webshop.