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Customer Retention Magic: 10 Actions to Boost Your Retention Rate as a Partner
Business
Ort: Auditorium 2000 A - 10.11.23, 11:00 - 10.11.23, 11:30 (Europe/Brussels) (30 Minuten)
Customer Retention Magic: 10 Actions to Boost Your Retention Rate as a Partner
Rebecca Dreisziger & Elisa Riquier
Account Manager & Key Partner Manager bei Odoo
Rebecca Dreisziger & Elisa Riquier
Account Manager & Key Partner Manager bei Odoo

Rebecca is working as an Account Manager, meaning that she does the follow-up of more than 200 clients and 25 partners daily, since 2 years and a half.

Elisa is Key Partner Manager at Odoo on the Belgian and Swiss maket. She mostly works with Gold partners, helping them acquire new clients on Odoo, on a sales and a strategic level.


 Together, let's analyze what retention of clients means for partners at Odoo. Looking at the definition, the best practices and the reasons why today clients leave their partner, so you avoid making the same mistakes.